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ScriptRunner for Jira vs. SymphonyAI IT Service Management

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ScriptRunner for Jira

SymphonyAI IT Service Management

45 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ScriptRunner for Jira

    		N/AN/AN/A

    $10

    one-time fee

    SymphonyAI IT Service Management

    Score9.4 out of 10
    		N/ASymphony SummitAI, formerly the Summus IT Management Suite, is an ITSM and system monitoring offering from the company of the same name in Palo Alto.N/A
    Pricing
    ScriptRunner for JiraSymphonyAI IT Service Management
    Editions & Modules
    Basic
    $10
    one-time fee
    No answers on this topic
    Offerings
    Pricing Offerings
    ScriptRunner for JiraSymphonyAI IT Service Management
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    ScriptRunner for JiraSymphonyAI IT Service Management
    Incident and problem management
    Comparison of Incident and problem management features of ScriptRunner for Jira and SymphonyAI IT Service Management
    Feature
    ScriptRunner for Jira
    -
    Ratings
    SymphonyAI IT Service Management
    8.8
    20 Ratings
    Organize and prioritize service tickets00 Ratings8.620 Ratings
    Expert directory00 Ratings8.815 Ratings
    Service restoration00 Ratings8.618 Ratings
    Self-service tools00 Ratings8.317 Ratings
    Subscription-based notifications00 Ratings7.915 Ratings
    ITSM collaboration and documentation00 Ratings9.617 Ratings
    ITSM reports and dashboards00 Ratings9.920 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of ScriptRunner for Jira and SymphonyAI IT Service Management
    Feature
    ScriptRunner for Jira
    -
    Ratings
    SymphonyAI IT Service Management
    9.0
    20 Ratings
    Configuration mangement00 Ratings8.320 Ratings
    Asset management dashboard00 Ratings8.920 Ratings
    Policy and contract enforcement00 Ratings9.815 Ratings
    Change management
    Comparison of Change management features of ScriptRunner for Jira and SymphonyAI IT Service Management
    Feature
    ScriptRunner for Jira
    -
    Ratings
    SymphonyAI IT Service Management
    9.4
    20 Ratings
    Change requests repository00 Ratings8.320 Ratings
    Change calendar00 Ratings9.916 Ratings
    Service-level management00 Ratings9.918 Ratings
    User Ratings
    ScriptRunner for JiraSymphonyAI IT Service Management
    Likelihood to Recommend
    -
    (0 ratings)
    8.9
    (20 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)