SecureDocs, An Onit Product vs. Thomson Reuters HighQ

Powerful features and flexibility on easy data management and the scheduling capability were excellent and unique features which allow quick multiple operations reports building and collaboration ability with SecureDocs Virtual Data Room is nice. Annotation ability is among the best and easy to pull in different files from different products and other data for analytics generation.

Incentivized

Well suited for Extranets where: Sites where lots of documents will be shared Where workflows need to be defined and tracked Sites where complex permissions are required Sites that need to be accessible by anyone with Internet access Sites that require several different functionalities, such as wikis, calendars, task assignment, etc. Not well suited: Where integration with existing on-prem databases is required. Sites with complex or extensive workflows.

Incentivized

• Very user friendly.
• Good customer service.
• Available to access anywhere!

Incentivized

• Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
• Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
• Reliability. The product is cloud-based and rarely, if ever, unavailable.

Incentivized

• Customer service.
• User permission management.
• Improve UI while viewing files.

Incentivized

• It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.

Incentivized

The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.

Incentivized

SecureDocs has better integration for our users. Great platform to manage documents in a secure fashion. It is also user
friend and easy to work in. It allows for around the clock access to any
document loaded in the library and has good integration. I like the
ease of use and robust interface. Customer service has been great as
well.

Incentivized

There are a large number of file sharing solutions out there. We do not use services like Dropbox and Box because they do not meet our document security requirements. Some clients use Sharepoint to host documents and share them with external organizations. I find the interface clunky and overall harder to use. For one-off requests, we use have a "Secure File Transfer" service (it seems to be a whitebox solution that we slap our logo on, so I'm not sure which software it actually is). That works well for one-off requests but does not have many of the key features that HighQ Collaborate does for long term document sharing.

Incentivized

• Helps limit company liability.
• Record keeping.
• Track record.
• Employee management.
• Employee engagement.

Incentivized

• Positive ROI for both us and the clients from reducing the number of one-off requests for access to documents.
• Negative ROI because it is not software that has taken off in our organization.

Incentivized