TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Reachdesk

    Score7.3 out of 10
    N/AReachdesk in London provides a direct mail marketing solution.N/A

    Sendoso

    Score9.5 out of 10
    N/ASendoso is a gift sending platform designed to support B2B sales and ABM, and provide a sales accelerant.N/A
    Pricing
    ReachdeskSendoso
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ReachdeskSendoso
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ReachdeskSendoso
    Considered Both Products
    Reachdesk
    Chose Reachdesk
    I was not involved in the decision making process initially but have looked into Sendoso as a replacement for Reachdesk.
    Incentivized
    Chose Reachdesk
    We selected Reachdesk because from a capability standpoint, they were very similar but Reachdesk had much better pricing.
    Incentivized
    Sendoso
    Chose Sendoso
    Reachdesk does not have the same gift card policy as Sendoso. They do not make you pay for gift cards that are not redeemed even if the email is opened. I find this to be a significant leg up over Sendoso because this policy seems unfair and creates a lot of waste in our budget.
    Incentivized
    Chose Sendoso
    Sendoso is more advanced than Reachdesk in most areas. Alyce has a better platform for e-gifting.
    Incentivized
    Chose Sendoso
    Sendoso is more efficient and easier to use. More options for gifting
    Incentivized
    Chose Sendoso
    I was not part of the evaluation process, but what I will say is that our team did extensive research on a go-to-market solution that could help scale with us, especially into international markets where we are doing a lot of business. From my understanding, there is no …
    Incentivized
    Chose Sendoso
    We've used other platforms like Alyce and Printful but Sendoso squarely provides an overall better experience and price point.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    ReachdeskSendoso
    Likelihood to Recommend
    6.0
    (5 ratings)
    9.8
    (185 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.8
    (3 ratings)
    Usability
    9.0
    (1 ratings)
    9.6
    (3 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    7.6
    (21 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)