Sendspark vs. Zight

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sendspark
Score 10.0 out of 10
N/A
Sendspark helps businesses connect to customers with personalized video messages. Whether the user is an individual, manager, or enterprise, Sendspark can be used to create polished videos for demand generation, sales, or customer success. Videos can be shared in Gmail, LinkedIn, or email marketing platforms — wherever communication with customers is happening — to drive higher engagement.N/A
Zight
Score 9.9 out of 10
Small Businesses (1-50 employees)
Zight (formerly CloudApp) is a solution with a community of over 4M users, offering visual asynchronous communication, eliminating the need to use different applications for screenshots, GIFs, screen recordings, and web recordings.
$0
Pricing
SendsparkZight
Editions & Modules
No answers on this topic
Free
$0
Team
$8.00
per month per user
Pro
$9.95
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
SendsparkZight
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SendsparkZight
Considered Both Products
Sendspark
Chose Sendspark
While Sendspark has a bit less functionality than popular rivals such as Loom and CloudApp, its affordability and simplicity have ultimately caused us to stick around. We are confident with the continued upgrades and functionality Sendspark is developing, it will continue to be …
Chose Sendspark
I've looked at many other video tools in the past, and this was the first that jumped to the front of the list for me. SendSpark makes it quick and easy to shoot a video for a welcome/onboarding message, or a personal response to a client, or an over-the-shoulder training. AND …
Zight

No answer on this topic

Best Alternatives
SendsparkZight
Small Businesses
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Score 9.3 out of 10
Sendspark
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Score 10.0 out of 10
Medium-sized Companies
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Snagit
Score 9.3 out of 10
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Score 9.3 out of 10
Enterprises
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Score 9.3 out of 10
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Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SendsparkZight
Likelihood to Recommend
10.0
(0 ratings)
6.9
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
8.2
(0 ratings)
Availability
9.1
(0 ratings)
-
(0 ratings)
Performance
8.2
(0 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
9.1
(0 ratings)
Implementation Rating
-
(0 ratings)
8.2
(0 ratings)
Product Scalability
7.3
(0 ratings)
-
(0 ratings)
User Testimonials
SendsparkZight
Likelihood to Recommend
In my experience, Sendspark is particularly well-suited for sales and marketing professionals who need to create and send personalized videos at scale. The platform makes it easy to quickly record and share videos, which can be a great way to stand out in a crowded market and provide a more engaging and personal experience for clients. Additionally, the branding and marketing features of Sendspark are handy for maintaining a consistent and professional image. On the other hand, I think Sendspark may be less appropriate for organizations that require more robust collaboration and video editing features. The platform is designed for simplicity and speed, so it may not be the best choice for users who need more advanced editing tools or the ability to work on videos with multiple users simultaneously. Additionally, the limited customization options for video themes may not be suitable for users who need more flexibility in terms of design and layout. Other video recording and sharing platforms may be a better fit in these cases.
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In terms of client meetings or any presentations we need some ice-breaker and informational contents to be displayed that can be short animation videos or edited screenshots or links to directly upload and who will give all the minor details of the product which is to be explained so CloudApp is the best app to get the content displayed like in any site we liked some informational content or animation we can easily get that animation in the form of video and add to our presentation slides to look more innovative and also the editing part to portray the details is so good.
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Pros
  • In this post-pandemic world, Sendspark engages prospective clients in more fun, highly engaging, and natural way.
  • Easy to stay on brand and connect with my audience.
  • Seamless Integration with my autoresponder.
  • Video integration is the new norm - so Sendspark captivates the audience which helps to increase sales.
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  • Ability to capture media: screenshots, GIFs and video (including webcam if you'd like)
  • Automatically hosting the images, so these can be previewed by others (this saves *so* much space!)
  • A generous freemium account which gives you a taste of what's possible
  • Cool UI -- CloudApp is really pleasant to use, especially on iOS
  • Great marketing!
  • Great integrations with tools like Slack which automatically preview the screenshots!
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Cons
  • I would love to have a "Pause" button and to be able to resume a recording.
  • There is no editing functionality, but on the other hand what I like is its simplicity. So it's all about compromises!
  • It would be nice to be able to switch from the camera only to screen. (note that we can record both using the Chrome extension).
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  • The one thing I can think of is making it easier to save images, videos, and GIFs to your desktop. This requires a few extra steps and it's typically easiest for me to pull an image directly from my desktop into an email or knowledge base article.
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Likelihood to Renew
Because with such a contribution it is possible to reach customers much better than with many other expensive tools. It is comparatively cheaper to do marketing with emails. So you should make your email campaigns as effective as possible. What really works with Sendspark. I think Sendspark will implement many more things. Which is why I am currently convinced to continue using Sendspark.
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In all honesty I don't even have time to look for an alternative to CloudApp at this point in our business. CloudApp works for what we had planned to use it for and unless a competing service that offers the same quality and ease-of-use along with video screen capture comes out I will renew indefinitely.
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Usability
No answers on this topic
I would give cloud app a 10 out of 10 if the video screen capture portion of the tool worked flawlessly and the addition of few suggestions like full-page screen grab and the quicker ability to download screenshots or screen videos to my hard drive. I don't mean to repeat a feature request here being that features would heavily improve usability in my particular usage situation.
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Reliability and Availability
Acutally we didnt have had any problems so far. Everything works since we use it. The Servers are fast, and creating videos is a breeze. The Dashboard works properly and we can work very Smooth with Sendspark so far.
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No answers on this topic
Performance
Support is very fast. I actually get Support between 8-24 Hours which is Important for us. The website tend to slow down sometimes, but will not affect the overall usage. I think they have a good Server Plan, which runs smooth. Until now we didnt had any serious problems with saving our Video Files or Uploading.
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No answers on this topic
Support Rating
No answers on this topic
I would give cloud app a 9/10 score on overall support mostly because I have had very little need of any support at all being that the tool was designed almost to use itself. In my opinion this level of forethought is equal to customer support. As of yet I've only had one real problem with cloud app which was the loss of a 20 minute video screen capture. Unfortunately I have not had the time to contact support about this loss. The only other minor issues that I confronted was within the initial set up which I was able to resolve via their website's support pages.
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Implementation Rating
No answers on this topic
I was extremely satisfied with how quick and easy the implementation of Cloudapp was on my MacIntosh using MacOS Sierra was, along with how amazingly fast I was able to be up and going with the tool. most often with sass tools we are lucky if we can use 50% of the features without having to have consultations and a ton of back-and-forth email on how to use other features of the product. Cloud app has made it extremely user-friendly with almost no need for customer support. To My business, that equals time savings which as most business owners know, can be far more valuable than a few dollars saved.
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Alternatives Considered
Virtually all other video platforms have more functions, more functionality, more integrations, and more ways to customize everything. The only exception is (possibly) Vidyard. Layers of complexity lead to inertia. That leads to plenty of excuses to not incorporate video into a workflow because it's always easier for (most) people to type an email than add the layers of vulnerability to a prospect that comes with a video. Sendspark is affordable, by far the easiest to use and, on the rare occasion, we've needed them, the support is very responsive. If you want to get your employees - or more especially yourself - to follow through on using video in your sales|marketing|customer support then I suggest you seriously consider Sendspark (unless you're one of our competitors :) )
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The closest product to CloudApp that I've used has been Photoshop. Though, they're both very different. Photoshop has better editing qualities and abilities. Whereas, I appreciate the nimbleness, efficiency and flexibility that CloudApp has to offer. CloudApp also allows screenshots, which I find the most helpful part of the tool.
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Scalability
I think there is a lot of space for scaling. But for a Company like us there is plenty enough of capabilites to use Sendspark without any lack of performance issues. Maybe Sendspark could be limited for very Big Companys. But since they are a Startup, maybe they will grow and dive us to a better overall experience.
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Return on Investment
  • A member of my sales team went 10 for 10 on receiving replies from outreach prospects when leading with a Sendspark video message.
  • Received a PO for $109K on the last day of the quarter after messaging a customer with a polite and earnest Sendspark video to get the PO that day.
  • Supported a team member closing a sale by creating a Sendspark demo/explanation video of "this is how it would work" for the owner of a prospect company.
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  • The amount that I paid for it, I feel that it's paid for itself over and over and over multiple times, if for one reason, and that's time saved. If I have one app that does it all, quickly, and efficiently, that's my positive ROI.
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ScreenShots

Sendspark Screenshots

Screenshot of Record videos of yourself or your productScreenshot of Personalize videos for your prospects and customersScreenshot of Share videos in Gmail, LinkedIn, email marketing platforms, or anywhere.Screenshot of Drive more customer engagement and conversions

Zight Screenshots

Screenshot of screen capture with annotationsScreenshot of screen recordings and video editingScreenshot of GIFsScreenshot of webcam recordingScreenshot of collections to organize content