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SentiOne vs. Sprout Social

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SentiOne

7 Reviews and Ratings

Sprout Social

574 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SentiOne

    Score6.5 out of 10
    		N/ASentiOne is an AI-powered customer service automation platform. It consists of three modules: Listen, React, and Automate. Listen is a comprehensive social listening solution which monitors the entire public internet (including social media), utilising proprietary algorithms to generate insights and detect sentiment behind posts. React is an all-in-one customer service management and automation platform, which allows teams to manage online conversations on dozens of channel from the same tool.…

    $299

    per account

    Sprout Social

    Score8.6 out of 10
    		N/ASprout Social provides social media management, marketing, customer care, data and intelligence, and employee advocacy solutions for brands and agencies, including Ticketmaster, Chipotle, Grubhub, Subaru, and Zendesk. Sprout’s platform is used to simplify social publishing, engagement, reviews, analytics and listening for customers. Sprout also provides customer success and technical support, to deliver consistent value to all users. Any organization, regardless of size or industry, receives…

    $249

    per month per user

    Pricing
    SentiOneSprout Social
    Editions & Modules
    Team
    $299
    per account
    Enterprise
    Custom Pricing
    per account
    Standard
    $199 annual / $249 monthly
    per user/per month
    Professional
    $299 annual / $399 monthly
    per user/per month
    Advanced
    $399 annual / $499 monthly
    per user/per month
    Free Trial
    Free
    for 30 days
    Offerings
    Pricing Offerings
    SentiOneSprout Social
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$299 per accountNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SentiOneSprout Social
    Considered Both Products
    SentiOne
    Nick Salerno
    Senior Software Engineer in Information Technology at Irdeto (Information Technology & Services, 1001-5000 employees)
    Chose SentiOne
    SentiOne is a major part of our organization. We are solving a lot of problems in the organization by using SentiOne. It has been operational in our organization for a long time and has a great find for us all in all. I like that feature that it gives me all information about …
    Incentivized
    Sprout Social
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    SentiOneSprout Social
    Listening/monitoring
    Comparison of Listening/monitoring features of SentiOne and Sprout Social
    Feature
    SentiOne
    -
    Ratings
    Sprout Social
    7.6
    87 Ratings
    Boolean keyword searches00 Ratings7.465 Ratings
    Filtering out noise/spam00 Ratings7.176 Ratings
    Sentiment analysis00 Ratings7.156 Ratings
    Broad channel coverage00 Ratings8.765 Ratings
    Publishing
    Comparison of Publishing features of SentiOne and Sprout Social
    Feature
    SentiOne
    -
    Ratings
    Sprout Social
    8.5
    110 Ratings
    Content planning and scheduling00 Ratings9.5110 Ratings
    Audience targeting00 Ratings7.687 Ratings
    Content optimization00 Ratings8.396 Ratings
    Workflow management00 Ratings8.796 Ratings
    Engagement
    Comparison of Engagement features of SentiOne and Sprout Social
    Feature
    SentiOne
    -
    Ratings
    Sprout Social
    8.0
    100 Ratings
    Automated routing and prioritization00 Ratings7.962 Ratings
    Customer interaction histories00 Ratings8.088 Ratings
    Bulk actions00 Ratings8.185 Ratings
    Marketing
    Comparison of Marketing features of SentiOne and Sprout Social
    Feature
    SentiOne
    -
    Ratings
    Sprout Social
    7.2
    78 Ratings
    Lead generation00 Ratings7.257 Ratings
    Content marketing00 Ratings8.474 Ratings
    Paid media management00 Ratings6.23 Ratings
    Campaigns and promotions00 Ratings7.24 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of SentiOne and Sprout Social
    Feature
    SentiOne
    -
    Ratings
    Sprout Social
    8.6
    110 Ratings
    Twitter00 Ratings9.098 Ratings
    Facebook00 Ratings9.2109 Ratings
    LinkedIn00 Ratings9.0100 Ratings
    Google+00 Ratings7.636 Ratings
    Instagram00 Ratings9.199 Ratings
    Pinterest00 Ratings8.633 Ratings
    YouTube00 Ratings8.01 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of SentiOne and Sprout Social
    Feature
    SentiOne
    -
    Ratings
    Sprout Social
    8.8
    111 Ratings
    Campaign success analytics00 Ratings8.9103 Ratings
    Real-time tracking00 Ratings8.6100 Ratings
    Competitor analysis00 Ratings8.889 Ratings
    Account management
    Comparison of Account management features of SentiOne and Sprout Social
    Feature
    SentiOne
    -
    Ratings
    Sprout Social
    7.8
    104 Ratings
    Role-based user permissions & privileges00 Ratings7.899 Ratings
    Mobile access00 Ratings7.892 Ratings
    User Ratings
    SentiOneSprout Social
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.7
    (168 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.5
    (65 ratings)
    Usability
    9.0
    (1 ratings)
    8.6
    (95 ratings)
    Availability
    -
    (0 ratings)
    7.7
    (8 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (7 ratings)
    Support Rating
    9.0
    (1 ratings)
    4.1
    (38 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (11 ratings)
    Ease of integration
    -
    (0 ratings)
    7.8
    (23 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)