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Service Fusion vs. ServiceTitan

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Service Fusion

    Score8.2 out of 10
    N/AService Fusion headquartered in Irving offers their field service management software solution, combining customer management, dispatch and scheduling, estimating, as well as invoicing and payment management.

    $99

    per month

    ServiceTitan

    Score5.5 out of 10
    N/AServiceTitan is a cloud-based field service management solution. The platform includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and QuickBooks integration. The platform's core product offers advanced job booking, drag and drop dispatch board, communication with technicians via integrated texting, email and calls, and advanced reporting. The technician mobile solution allows for paperless invoicing, virtual…

    $125

    per technician/per month

    Pricing
    Service FusionServiceTitan
    Editions & Modules
    Starter
    $99.00
    per month
    Plus
    $199.00
    per month
    Pro
    $349.00
    per month
    ServiceTitan
    $125
    per technician/per month
    ServiceTitan
    $398
    per month
    Offerings
    Pricing Offerings
    Service FusionServiceTitan
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Service FusionServiceTitan
    Considered Both Products
    Service Fusion
    No answer on this topic
    ServiceTitan
    Chose ServiceTitan
    We used Service Fusion for a few months just to get our feet wet in the digital world as we were hesitant to move away from paper processes. Service Fusion is a simpler program which may be good for some, but we needed more and ST offers all we need. (Of course, NO program is …
    Incentivized
    Chose ServiceTitan
    No comparisons. Everyone tries to emulate Service Titan. Service Titan has had the best support. Service Titan also seems like they have a better development team to build out their product and listen to client feedback. Where that's helpful is that they're constantly pushing …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    Service FusionServiceTitan
    Likelihood to Recommend
    9.0
    (1 ratings)
    3.5
    (14 ratings)
    Usability
    -
    (0 ratings)
    4.1
    (2 ratings)