ServiceNow IT Asset Management vs. Superstream

ServiceNow IT Asset Management

ServiceNow IT Asset Management

52 Reviews and Ratings

Superstream

Superstream

0 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ServiceNow IT Asset Management	Score 8.1 out of 10	N/A	ITSM / ITOM specialist ServiceNow launched its software asset management solution in 2017. Built on the Now Platform, the ServiceNow IT Asset Management bundle, which includes the CMDB module also as well as the relatively new SAM module, allows users to manage software licenses and hardware assets with IT workflows and lifecycle visibility. This bundle presents a solution to users not using the ServiceNow ITSM bundle.	N/A
Superstream	Score 0.0 out of 10	N/A	Superstream Is An AI-based engine that reduces Kafka expenses and boosts its performance without changing a single component or an existing Kafka.	N/A

Pricing

ServiceNow IT Asset Management

Superstream

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
ServiceNow IT Asset Management	Superstream
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

—

—

More Pricing Information

Community Pulse
	ServiceNow IT Asset Management	Superstream
Considered Both Products	ServiceNow IT Asset Management Verified User Anonymous Chose ServiceNow IT Asset Management Servicenow is used in most of the organizations today owing to its easy UI and capability to integrate with other softwares. Hence I have chosen to review the same as this will highly help others to get an understanding of the tool and proceed as per that. It will help … Incentivized Helpful? Verified User Anonymous Chose ServiceNow IT Asset Management I have not used any other software. Incentivized Helpful? Verified User Anonymous Chose ServiceNow IT Asset Management Better Mobile App for Hardware Assets Incentivized Helpful? HE Harish Engolkar Associate Consultant Chose ServiceNow IT Asset Management Remedy for one was a tool to be installed on my computer whereas ServiceNow is a web-based tool and is available to use everywhere since it's a SaaS offering. Next is reporting which you have to use formulas in remedy but you have that good UI for easy report creation Incentivized Helpful? Uddipan Mukherjee Big Data Specialist Chose ServiceNow IT Asset Management I use the product as user, was not part of buying decision. Incentivized Helpful? Verified User Anonymous Chose ServiceNow IT Asset Management Much much better than Footprints. Much cleaner interface, streamlined workflows, looks better, works better! Incentivized Helpful? RP Ranjeet Pandey Manager Data Chose ServiceNow IT Asset Management We have used Zendesk in past and are able to achieve many functionalities. This tool was also providing almost the same capability but ServiceNow has some more features which [are] more user friendly and easy to use. The knowledge base article feature is very useful and that … Incentivized Helpful? Andrea Bardone Senior Consultant Chose ServiceNow IT Asset Management ServiceNow guides the operator in managing the ticket. SLAs are monitored and the ticket history is more clear to analyze Jira is freer, you could lose some updates. Incentivized Helpful? Verified User Anonymous Chose ServiceNow IT Asset Management none Incentivized Helpful? Verified User Anonymous Chose ServiceNow IT Asset Management This is by far the best software on the market in my opinion for configuration and asset management. Incentivized Helpful? Verified User Anonymous Chose ServiceNow IT Asset Management ServiceNow IT Asset Management has a better UI compared to ConnectWise. Reporting is much easier and faster in ServiceNow IT Asset Management. Incentivized Helpful? BR Bharath Raguraja Senior Software Developer Chose ServiceNow IT Asset Management ServiceNow integrates seamlessly with Amazon Connect and Zoom Phone, letting agents instantly view user devices, assigned software, and asset history during calls. We selected ServiceNOW ITAM for better agent productivity, cost savings. Incentivized Helpful?	Superstream No answer on this topic

Features

ServiceNow IT Asset Management

Superstream

IT Asset Management

Comparison of IT Asset Management features of Product A and Product B
	ServiceNow IT Asset Management 7.8 Ratings 1% below category average	Superstream - Ratings
Software and hardware inventory tracking	8.00 Ratings	00 Ratings
License management	8.00 Ratings	00 Ratings
Asset lifecycle monitoring	8.00 Ratings	00 Ratings
Contract management	8.00 Ratings	00 Ratings
Asset relationship management	7.00 Ratings	00 Ratings

Best Alternatives
	ServiceNow IT Asset Management	Superstream
Small Businesses	Atera Score 8.7 out of 10	No answers on this topic
Medium-sized Companies	KACE Systems Management Appliance Score 10.0 out of 10	IBM Turbonomic Score 9.3 out of 10
Enterprises	KACE Systems Management Appliance Score 10.0 out of 10	vRealize Operations (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	ServiceNow IT Asset Management	Superstream
Likelihood to Recommend	8.0 (0 ratings)	- (0 ratings)
Usability	8.0 (0 ratings)	- (0 ratings)

User Testimonials
	ServiceNow IT Asset Management	Superstream
Likelihood to Recommend	As I have used it as a ticketing tool, so it has an ability to integrate very well with other softwares to help make co ordination in your work much easier. Whenever, I used to get a scenario from end user regarding an issue via chat, the service now window would pop up immediately as it was integrated. Incentivized Verified User Anonymous Read full review	No answers on this topic
Pros	Single place portal for employees and IT for assets assigned Track the requests raised by employees and manage the historical record for reference Incentivized Parikshith Malalur Jagadeesh Senior Software Engineer Read full review	No answers on this topic
Cons	One quick thing is integration to reporting platforms like MS Power BI License levels because a normal user with an ITIL license cannot schedule reports..need another license there Easy way to track SLA for incident Management Incentivized HE Harish Engolkar Associate Consultant Read full review	No answers on this topic
Usability	On overall look, ServiceNow IT Asset Management works amazingly well and it is easy to use for beginners. It is a great tool for all types of companies and with customisation and integration options, ServiceNow IT Asset Management becomes a giant. There are few scope of improvements which when done, will level this tool up. Incentivized Aditya Singh OCI Architect Read full review	No answers on this topic
Alternatives Considered	ServiceNow integrates seamlessly with Amazon Connect and Zoom Phone, letting agents instantly view user devices, assigned software, and asset history during calls. We selected ServiceNOW ITAM for better agent productivity, cost savings. Incentivized BR Bharath Raguraja Senior Software Developer Read full review	No answers on this topic
Return on Investment	ServiceNow had a positive impact on our firms resource management as it's a one stop solution. It made sure that we did not move to an alternative because of it's extensive features Licensing cost can get better but overall it is worth the returns we get. Incentivized Aditya Singh OCI Architect Read full review	No answers on this topic
ScreenShots