Arcserve ShadowProtect vs. Veeam Backup for AWS

If we have a scenario where we need very fast backup/ a lot of backups per hour we tend to go towards ShadowProtect , we have several customers with important servers that we backup each 15 minutes with a VSS consistent snapshot. The continuous incremental option also allows us to create one "full backup" and never again afterwards. This gives us the possibility to give longer retention periods to our customers.

Incentivized

Veeam Backup for AWS works best on the AWS environment. However, it falls short on other cloud infrastructures as well as on hybrid or multi-cloud environments. So it is highly imperative to ascertain the needs of your clients keeping in mind the criticality of the workloads, the data transmission, the network, security, and the infrastructure before deciding on which backup to suggest.

• Shadowprotect has a relatively simple interface so it's easy to set up.
• Due to the simple UI, it is easy to restore files.
• Imagemanage works fairly well once it's set up and doesn't need much babysitting.

Incentivized

• Restoring from the AWS cloud to an existing virtual machine (VM), a freshly created VM (VM), a sandbox environment, etc.
• Using Amazon Web Services' (Amazon) cloud as a backup destination.
• The Veeam B&R product family offers a convenient interface for managing backups.

Incentivized

• The replication offsite can have issues over time. It takes manual involvement to keep it working right.
• SPX remote management isn't easy out of the box.

Incentivized

• Latency was an issue sometimes and after backing up data for 95%, the backup will fail and we will have to re-run
• UX is great but we would like to have more CLI usage and automation baked into the solution. Especially now when GitOps (IaC) is getting traction.
• Pricing wise the Veeam solution was difficult for native business to adopt.

Incentivized

There are intentions to renew Veeam backup. the reasons are
pretty straightforward and self-explanatory. Veeam PM provides best backup
solution which can be explored from the answers to other questions. other
obvious reason, moving from one platform to other platform is expensive
exercise plus it's a time consuming exercise. So till the time Veeam costs and
the features are in line with enterprise expectation well good

Incentivized

I think that this factor is the best benefit to use Veeam Backup for AWS. It is really to use and the user experience is really amaizing. Our backup operators are doing his jobs easier than other solution than we had in the past.

Incentivized

Veeam Backup has never failed me, whenever we have needed to recover data it has worked flawlessly. It is highly available and I do not know of of a situation where our business has needed Veeam Backup fo AWS and has not been able to access or use it in some way.

Incentivized

We have not really noticed much difference and only notice it when doing work afterhours with our veeam being backed up. However, this is not the case as we do not do this often and hence we don't really have any real challenges for performance issues. Overall, we find that the performance is pretty good

Incentivized

We don’t need support often, but when we do, the support has been strong. Sometimes it is hard to determine how to access support for the exact issue we are having. There are a decent forum and online ticketing system. Support for the cloud center seems to be provided only by phone, though.

Incentivized

One of the best and leading backup solution with central management for all Virtual Servers, Physical servers and Application level backup. Migrated from distributed backup solution running at each site to central VEEAM solution which has reduced overhead of backup administrator and improves the backup performance. Veeam team is very supportive in solution design, taken care of all our requirements and provided the cost effective solution.

Incentivized

We had only one due to the pandemic, but we remember really enjoying the help. Someone came to our site and walked us through the process and we had lots of time to ask questions and got really helpful solutions and tips and tricks to make sure that staff would understand and learn how to use it

Incentivized

The training provided online was good. The training was restrictive to users but was content was good and informative. The information provided was relevent and flow was maintained well. The Question and answers were good and supported well. Need to have more material provided with the training and will support users to adopt train the trainer approach.

Incentivized

We were pretty happy with our implementation as it was simple to deploy and we followed the technical guide online with out much technical assistance from vendor support. We had also tested and streamlined a process based on our own documentation for our own company which was simple to follow overall for deploying into AWS for future instances

Incentivized

ShadowProtect is less expensive than some and more robust than others, and for us, provided a fine medium on which to build our support platform. The MSP interface for SPX makes licenses easy to track and deploy, as well as to retire. Overall, have been satisfied with this choice.

Incentivized

The cost has been better that other cloud storage options. Also, the flexibility to run on various hardware and flexibility to store in various locations has been a big selling point. Unitrends was easier to setup and manage as hardware was included. But, with knowledgeable staff, I'm able to manage this backup environment better than ever now.

Incentivized

We have using this solution since 2020. In that moment we had four Host Linux and today we have forty vm Linux and Windows. The solution work fine as with few vm as multiples vm. The backup operators lovely this feacture, because keep simple his duties. Finally, we use the same solution for AWS, Azure or onpremise. This is great characteristic for skill transfer over backup team!

Incentivized

• It had a positive ROI due to the ability to offer better backup technology to our clients.
• There is a large up-front fee you need to pay, though, as you need a minimum number of licenses to resell as MSP.

Incentivized

• Personally, I find that it helps me save a lot of time and effort as it is pretty easy to use and user-friendly. Veaam has proven to be a very reliable backup option for us over the past year.
• Depending on the size and complexity of your AWS environment, backup and recovery performance may not be as fast as you would like. This can be particularly challenging if you have large volumes of data or need to perform backups frequently.

Incentivized