Shape Software vs. Zoho CRM
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Shape Software | Score7 out of 10 | N/A | Shape Software aims to help users manage their business in one easy to use software. Shape's cloud-based CRM, Sales Management, and Marketing Automation tools offer multiple features designed to manage and automate online marketing and promotions via email and SMS, capture and service leads from online sources, organize sales pipelines, nurture prospects and customers, create and send professional online documents, accept online payments, run custom reporting, and automate everyday admin… | $79 per user |
 Zoho CRM | Score8.7 out of 10 | N/A | Zoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module. | $14 per month |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | $79 per user | $14 /user/month | ||||||||||||||
| Additional Details | All inclusive cloud software, one price, no annual contracts. | — | ||||||||||||||
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| Sales Force Automation |
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| Customization |
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| Security |
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| CRM Project Management |
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| Customer Service & Support |
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| Marketing Automation |
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| CRM Reporting & Analytics |
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| Integrations with 3rd-party Software |
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| Platform |
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| Shape Software | Zoho CRM | |
|---|---|---|
| Likelihood to Recommend | 7.0 | 8.6 |
| Likelihood to Renew | - | 7.6 |
| Usability | 10.0 | 7.8 |
| Availability | - | 8.8 |
| Performance | - | 8.5 |
| Support Rating | 5.0 | 6.1 |
| In-Person Training | - | 8.0 |
| Online Training | - | 5.5 |
| Implementation Rating | - | 5.6 |
| Configurability | - | 5.1 |
| Contract Terms and Pricing Model | - | 9.5 |
| Ease of integration | - | 7.2 |
| Product Scalability | - | 5.7 |
| Professional Services | - | 8.3 |
| Vendor post-sale | - | 7.7 |
| Vendor pre-sale | - | 7.7 |