Shared Contacts for Gmail vs. Zoho CRM
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Shared Contacts for Gmail | Score8.1 out of 10 | N/A | Shared Contacts for Gmail enables Google Workspace (G-Suite) & Gmail users to create, manage, share team address books (labels) from anywhere (Gmail, Google Contacts, Mobile phones etc.). Define access permissions exactly like you would do with a Google Doc: View Only Edit Delete permission Re-share Transfer of ownership Access contacts shared from anywhere in a workspace (Gmail, Google Contacts, Calendar, Mobile phones etc.).… | $0.99 per user per month |
 Zoho CRM | Score8.7 out of 10 | N/A | Zoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module. | $14 per month |
| Shared Contacts for Gmail | Zoho CRM | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
|
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | $0.99 per user per month | $14 /user/month | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Shared Contacts for Gmail | Zoho CRM | |||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Sales Force Automation |
| |||||||||||||||||||||||||||||||
| Customer Service & Support |
| |||||||||||||||||||||||||||||||
| Marketing Automation |
| |||||||||||||||||||||||||||||||
| CRM Project Management |
| |||||||||||||||||||||||||||||||
| CRM Reporting & Analytics |
| |||||||||||||||||||||||||||||||
| Customization |
| |||||||||||||||||||||||||||||||
| Security |
| |||||||||||||||||||||||||||||||
| Social CRM | ||||||||||||||||||||||||||||||||
| Integrations with 3rd-party Software |
| |||||||||||||||||||||||||||||||
| Platform |
| |||||||||||||||||||||||||||||||
| Shared Contacts for Gmail | Zoho CRM | |
|---|---|---|
| Likelihood to Recommend | 8.9 | 8.6 |
| Likelihood to Renew | - | 7.6 |
| Usability | - | 7.8 |
| Availability | - | 8.8 |
| Performance | - | 8.5 |
| Support Rating | - | 6.1 |
| In-Person Training | - | 8.0 |
| Online Training | - | 5.5 |
| Implementation Rating | - | 5.6 |
| Configurability | - | 5.1 |
| Contract Terms and Pricing Model | - | 9.5 |
| Ease of integration | - | 7.2 |
| Product Scalability | - | 5.7 |
| Professional Services | - | 8.3 |
| Vendor post-sale | - | 7.7 |
| Vendor pre-sale | - | 7.7 |