Shiftboard vs. Workday Workforce Management

Shiftboard is very well suited for service industries—restaurants, hospitality, etc. In those workplaces, Shiftboard should have enough ability for customization, and its mobile accessibility should be advantageous. For TV and other production environments, particularly those with frequent schedule changes, Shiftboard does not work as well, as it requires too many clicks to change a schedule.

Incentivized

Workday is well suited as am employee because it allows me to easily access pay and goal-setting information at a large org. It also made the process of getting hired and initially onboarded simple. I imagine it could be less helpful at a smaller organization where people have more direct access to folks in payroll

Incentivized

• It shows the user exactly what time a meeting starts and ends.
• It shows the user exactly what time a break starts and ends.
• Searchable by group.

Incentivized

• payroll
• timecard edits
• mobile ability

Incentivized

• Shiftboard can be difficult to navigate, and when an agent bookmarks the tool it stays on their schedule for that specific date, often causing confusion. For example, mine is stuck on January 27th, 2017.
• It's difficult to get to your specific schedule.
• The overview of schedules within one week is also very difficult to read.

Incentivized

• The tasks function is somewhat clunky, and its hard to see who the task is sent to next in order to follow up with them.
• In-process referrals don't always show up in the "My Referrals" tab
• Filters on tasks don't always work.

Incentivized

Workday Payroll and Workforce Management hasn't given me any issues. I love that you can customize your profile with icons, the color scheme, and etc. It makes it feel more personable. In addition, you can customize which icons that you use frequently to complete tasks. I would recommend it to anyone who wants a platform that has high usability and versatility.

Incentivized

I never sought out Shiftboard support.

Incentivized

We have not used another product like Shiftboard at our company.

Incentivized

Workday Payroll and Workforce Management in my opinion does as great job of letting staff know beforehand what they are going to get paid on a weekly or bi-weekly basis. I found that Gusto does not provide that insight. It would be nice though to have a feature in those platforms where you could do a "what if" feature to determine how much you could make if you were single, married, or made a higher salary or lower. This is a feature that I have used in webBASIS, and it was extremely helpful.

Incentivized

• Lower overtime costs.
• The ability to access schedules remotely.
• More flexibility in the scheduling process.

Incentivized

• Faster processes
• Accuracy
• Salary for increased personnel

Incentivized