ShipperHQ is designed to streamline the shipping process for eCommerce businesses. This platform gives eCommerce businesses the power to set their own shipping rates and delivery options.
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ShippingEasy
Score 8.0 out of 10
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ShippingEasy, an Auctane (formerly Stamps.com) company, offers their cloud-based ecommerce shipping platform, providing full support for USPS, UPS, FedEx and integrating with online marketplaces such as Amazon, eBay, Etsy, Shopify, BigCommerce, WooCommerce, Volusion, and others. ShippingEasy allows automated order tracking with fulfillment data, and inventory levels to populate in real time.
$5
per month 50 shipments per month
Pricing
ShipperHQ
ShippingEasy
Editions & Modules
Essentials Plan
Contact Vendor
month
Standard Plan
Contact Vendor
month
Pro Plan
Contact Vendor
month
Enterprise
Contact Vendor
month
Starter
$5.00
per month 50 shipments per month
Basic
$29.00
per month 500 shipments per month.
Plus
$49.00
per month 1,500 shipments per month.
Select
$69.00
per month 3,000 shipments per month.
Premium
$99.00
per month 6,000 shipments per month.
Enterprise
$159.00
per month 10,000 shipments per month.
Offerings
Pricing Offerings
ShipperHQ
ShippingEasy
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
$250 hour
No setup fee
Additional Details
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More Pricing Information
Community Pulse
ShipperHQ
ShippingEasy
Considered Both Products
ShipperHQ
Verified User
Anonymous
Chose ShipperHQ
We only used BigCommerce's native real-time quote generator before this and it was only for international rates. ShipperHQ was able to help us get quickly set up with real-time rates for all FedEx services. I haven't looked into any alternatives.
USPS only allows you to use their services (obviously). It was sluggish and often offline. The shipsaver insurance saves us money. We had to guess shipping costs for items instead of entering their weights and sizes ahead of time. It integrates with our e-commerce site. Glad we …
Honestly, we have not had to use any alternative software to provide live shipping rates, so I do not have any experience with other products to compare it to. ShipperHQ was included with our BigCommerce Enterprise package, and we have been using them ever since without issue. …
Using PayPal for shipping worked ok for clients who paid with PayPal but was not a good option for those who submitted payment elsewhere. I have since switched to Pirate Ship and it is far more reliable and easy to work with.
ShippingEasy was less expensive and offered more marketplace connections than Stitch Labs. ShippingEasy charges for a basic shipping program and then you can decide to add on inventory and marketing for an extra, reasonable fee. It's easier to control our costs that way. …
We used to use the Quickbooks shipping option to ship all of our orders. This was clunky and time-consuming. Especially since Quickbooks is not exactly known for being lightning fast. We would also then have to manually transfer over shipment data into BigCommerce which was …
We like ShipperHQ for what it is which is-- more or less a live shipping rate calculator. It works well in our BigCommerce platform. But unfortunately, it lacks the shipping management ability to print labels and manage shipments and orders. This makes us have to use a third-party shipping app. This isn't the end of the world, but it would be much easier if we could just do it all from one place.
ShippingEasy is perfect for our shipping needs. It allows for a smaller organization to ship a much larger volume more easily especially with the flexibility of the shipping rules. The email marketing campaign and marketing tools really help out a lot as well. They have more functionality and are a fraction of the cost of Constant Contact. So for an online retail platform like us, it really is an invaluable tool.
ShipperHQ makes providing live shipping rates fairly easy.
It also integrates pretty seamlessly into our BigCommerce platform.
It requires little to no maintenance. There are other third-party apps that we've used that require constant supervision, but ShippHQ is a set it and forget type app.
ShippingEasy is set up to connect to many marketplaces including Amazon, eBay, and Walmart but does not connect to Poshmark. We sell on Postmark and have to maintain a separate inventory system.
Once items are set up in inventory if there is an error in the picture, the information, or the inventory amount it has to be updated by hand. A subsequent product upload does not fix it or over write it.
I give ShipperHQ a 10/10 because the software does exactly what it says, and has a rock-solid support team to help get everything set up. The features are pretty easy to use and implement.
I'm not giving a 10/10 because I did need a little hand-holding to get through the initial setup. Overall, it's not that difficult to use once you understand how to apply custom dimensional rules.
I had been using this company for probably the first two months with no real issues, but to be fair I also didn't send a lot of packages. However, when I DID need to use the platform, I realized that the orders from my shop were syncing inconsistently, forcing me to manually input orders in order to get them shipped. I had placed a fairly sizeable amount of money in my Stamps.com account, but when it came time to add more funds my payment method was declined, even on a card that had several thousand dollars credit. I call (which took forever) and they say that it is an anti-fraud measure and that I have to call Stamps.com to get the block taken off. I do so, they do so and I go back to try and purchase postage, still no luck, card declined. Reach out again to be told it wasn't their problem, that I needed to take it up with Stamps.com. However, I could purchase postage directly from Stamps.com, but then my balance didn't always update in ShippingEasy. I'd give a zero if I could. Now don't get me wrong, I understand that things are slowed down with COVID, but the utter lack of assistance or even a sense of urgency when it came to resolving my issue was staggering. I must have reached out 5-6 times within the span of a week with little change in the situation. Horrible customer service. Then I canceled the service and got charged for another two months.
USPS only allows you to use their services (obviously). It was sluggish and often offline. The shipsaver insurance saves us money. We had to guess shipping costs for items instead of entering their weights and sizes ahead of time. It integrates with our e-commerce site. Glad we have it now.
ShippingEasy was less expensive and offered more marketplace connections than Stitch Labs. ShippingEasy charges for a basic shipping program and then you can decide to add on inventory and marketing for an extra, reasonable fee. It's easier to control our costs that way. ShippingEasy has phone customer service at all levels which Stitch Labs did not offer at our service plan level. That made it difficult to communicate with Stitch Labs. Hands down we are thrilled that we switched from Stitch Labs to ShippingEasy
