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Salesforce Commerce Cloud vs. Shopify Plus

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Commerce Cloud

    Score8 out of 10
    N/ASalesforce Commerce Cloud (formerly Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, and image zooming.

    $4

    per month

    Shopify Plus

    Score9 out of 10
    N/AShopify Plus is an eCommerce solution built for enterprise-level companies that enables them to sell online and offline across social channels like Facebook , Pinterest, and marketplaces like Amazon and eBay.

    $2,300

    per month with a 3-year commitment

    Pricing
    Salesforce Commerce CloudShopify Plus
    Editions & Modules
    No answers on this topic
    3-year term
    $2300
    per month
    1-year term
    $2500
    per month
    Offerings
    Pricing Offerings
    Salesforce Commerce CloudShopify Plus
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsB2B Commerce: Starter - $4 price/order Growth - $6 price/order Plus - $8 price/order B2C Commerce: Starter - 1% Gross Merchandise Value Growth - 2% Gross Merchandise Value Plus - 3% Gross Merchandise Value B2B2C Commerce: 1% Gross Merchandise Value
    More Pricing Information
    Community Pulse
    Salesforce Commerce CloudShopify Plus
    Considered Both Products
    Salesforce
    Chose Salesforce Commerce Cloud
    Salesforce Commerce Cloud is as good as the other platforms. On some of my past reviews I pointed out what Magento and Shopify do better than Salesforce Commerce Cloud and what Salesforce Commerce Cloud does better. To quickly recap:
    -Salesforce Commerce Cloud makes it very …
    Incentivized
    Chose Salesforce Commerce Cloud
    We selected Salesforce Commerce Cloud due to the options available on the back-office for merchants. The availability to create complex scenarios. The scalability for multiple countries and languages. The integration with other Salesforce solutions already in place to create …
    Incentivized
    Chose Salesforce Commerce Cloud
    All relative to your organizational size. Shopify works for small to mid, Magento for small to large, commerce tools would be a large-scale plus. Hire a skilled consultant to help you make a decision of this caliber!
    Incentivized
    Chose Salesforce Commerce Cloud
    Salesforce Commerce Cloud offered more product variables than Shopify.
    Salesforce was a proper SAAS solution whereas CS-cart wasn't and required more internal dev
    Incentivized
    Shopify
    Chose Shopify Plus
    Shopify had the quickest go-to-market and most robust API among the products we compared. CommerceCloud required a VERY LONG integration phase that we just didn't have time for. BigCommerce fell short on the number of features and API coverage that we needed. Overall Shopify …
    Incentivized
    Chose Shopify Plus
    Our experience with SFCC was fairly poor. SFCC was very expensive, and the ecosystem of partners is very expensive. SFCC is a bit more mature but the time to execute is significantly slower.
    Incentivized
    Chose Shopify Plus
    Shopify Plus is better than both due to how the platform is build and how easy it is to interact and do stuff in there. It seems more modern than both of the other platforms stated above. It is also not as heavily code based as the other two platforms. It's easier to find what …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Salesforce Commerce CloudShopify Plus
    Online Storefront
    Comparison of Online Storefront features of Salesforce Commerce Cloud and Shopify Plus
    Feature
    Salesforce Commerce Cloud
    7.9
    37 Ratings
    Shopify Plus
    8.6
    36 Ratings
    Product catalog & listings8.334 Ratings9.534 Ratings
    Product management8.934 Ratings8.435 Ratings
    Bulk product upload8.233 Ratings6.532 Ratings
    Branding7.133 Ratings8.233 Ratings
    Mobile storefront7.630 Ratings9.634 Ratings
    Product variations7.635 Ratings9.234 Ratings
    Website integration5.634 Ratings9.031 Ratings
    Visual customization9.235 Ratings9.234 Ratings
    CMS8.932 Ratings8.233 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Salesforce Commerce Cloud and Shopify Plus
    Feature
    Salesforce Commerce Cloud
    7.8
    31 Ratings
    Shopify Plus
    8.4
    35 Ratings
    Abandoned cart recovery7.826 Ratings7.434 Ratings
    Checkout user experience7.831 Ratings9.434 Ratings
    Online Payment System
    Comparison of Online Payment System features of Salesforce Commerce Cloud and Shopify Plus
    Feature
    Salesforce Commerce Cloud
    7.9
    30 Ratings
    Shopify Plus
    9.6
    33 Ratings
    eCommerce security7.930 Ratings9.633 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Salesforce Commerce Cloud and Shopify Plus
    Feature
    Salesforce Commerce Cloud
    8.6
    33 Ratings
    Shopify Plus
    8.3
    35 Ratings
    Promotions & discounts8.231 Ratings8.734 Ratings
    Personalized recommendations9.433 Ratings8.329 Ratings
    SEO8.229 Ratings7.834 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Salesforce Commerce Cloud and Shopify Plus
    Feature
    Salesforce Commerce Cloud
    8.6
    35 Ratings
    Shopify Plus
    8.5
    34 Ratings
    Multi-site management8.130 Ratings00 Ratings
    Order processing8.932 Ratings9.034 Ratings
    Inventory management8.331 Ratings7.233 Ratings
    Shipping9.226 Ratings8.633 Ratings
    Custom functionality8.533 Ratings9.133 Ratings
    User Ratings
    Salesforce Commerce CloudShopify Plus
    Likelihood to Recommend
    7.7
    (48 ratings)
    9.5
    (36 ratings)
    Likelihood to Renew
    7.8
    (11 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (4 ratings)
    9.6
    (3 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (3 ratings)
    10.0
    (1 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (2 ratings)
    -
    (0 ratings)