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Shoutlet (Discontinued) vs. Sprinklr Social

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Shoutlet (Discontinued)

    Score2 out of 10
    N/AShoutlet is a cloud-based social relationship platform that enables marketers to publish, engage and measure social marketing campaigns and activities on social media platforms such as Facebook, Twitter, LinkedIn, Foursquare, Google+, and YouTube. The product’s focus is on quantifying return on social, integrating social data into business and scaling social across the enterprise. Features include tools for social CRM, creative design, social listening, ads, workflow management, contest design…N/A

    Sprinklr Social

    Score9.2 out of 10
    N/ASprinklr Social’s platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with capabilities across publishing, engagement, listening, analytics, employee advocacy, influencer marketing and commerce. Content planning and scheduling using an editorial calendar, with a digital asset manager and the ability to publish across channels at AI…

    $359

    per month per seat

    Pricing
    Shoutlet (Discontinued)Sprinklr Social
    Editions & Modules
    No answers on this topic
    Self-Serve SMM and Customer Service Solution
    $359
    per month per seat
    Enterprise Custom Social Media Management Solution
    Contact Sales
    Offerings
    Pricing Offerings
    Shoutlet (Discontinued)Sprinklr Social
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDiscount available for annual pricing.
    More Pricing Information
    Community Pulse
    Shoutlet (Discontinued)Sprinklr Social
    Considered Both Products
    Khoros (Formerly Spredfast + Lithium)
    No answer on this topic
    Sprinklr
    Chose Sprinklr Social
    Shoutlet definitely has keyword options where you can pull through content to see how it's performing directly through Shoutlet, however, it's more complex in that it offers several components (posting on clients platforms, instead of just seeing how customers are responding). …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Shoutlet (Discontinued)Sprinklr Social
    Listening/monitoring
    Comparison of Listening/monitoring features of Shoutlet (Discontinued) and Sprinklr Social
    Feature
    Shoutlet (Discontinued)
    8.0
    1 Ratings
    Sprinklr Social
    9.5
    52 Ratings
    Filtering out noise/spam8.01 Ratings8.048 Ratings
    Boolean keyword searches00 Ratings10.045 Ratings
    Sentiment analysis00 Ratings10.049 Ratings
    Broad channel coverage00 Ratings10.048 Ratings
    Publishing
    Comparison of Publishing features of Shoutlet (Discontinued) and Sprinklr Social
    Feature
    Shoutlet (Discontinued)
    8.3
    1 Ratings
    Sprinklr Social
    10.0
    52 Ratings
    Content planning and scheduling8.01 Ratings10.049 Ratings
    Audience targeting8.01 Ratings10.044 Ratings
    Workflow management9.01 Ratings10.046 Ratings
    Content optimization00 Ratings10.042 Ratings
    Engagement
    Comparison of Engagement features of Shoutlet (Discontinued) and Sprinklr Social
    Feature
    Shoutlet (Discontinued)
    9.0
    1 Ratings
    Sprinklr Social
    9.7
    51 Ratings
    Automated routing and prioritization9.01 Ratings9.044 Ratings
    Customer interaction histories9.01 Ratings10.050 Ratings
    Bulk actions00 Ratings10.047 Ratings
    Marketing
    Comparison of Marketing features of Shoutlet (Discontinued) and Sprinklr Social
    Feature
    Shoutlet (Discontinued)
    8.7
    1 Ratings
    Sprinklr Social
    10.0
    44 Ratings
    Lead generation8.01 Ratings10.031 Ratings
    Content marketing9.01 Ratings10.037 Ratings
    Campaigns and promotions9.01 Ratings10.038 Ratings
    Paid media management00 Ratings10.032 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Shoutlet (Discontinued) and Sprinklr Social
    Feature
    Shoutlet (Discontinued)
    9.0
    1 Ratings
    Sprinklr Social
    10.0
    55 Ratings
    Twitter9.01 Ratings10.053 Ratings
    Facebook9.01 Ratings10.053 Ratings
    LinkedIn9.01 Ratings10.040 Ratings
    Google+9.01 Ratings10.027 Ratings
    Instagram00 Ratings10.052 Ratings
    Pinterest00 Ratings10.028 Ratings
    YouTube00 Ratings10.038 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Shoutlet (Discontinued) and Sprinklr Social
    Feature
    Shoutlet (Discontinued)
    7.7
    1 Ratings
    Sprinklr Social
    10.0
    54 Ratings
    Campaign success analytics8.01 Ratings10.050 Ratings
    Real-time tracking8.01 Ratings10.053 Ratings
    Competitor analysis7.01 Ratings10.036 Ratings
    Account management
    Comparison of Account management features of Shoutlet (Discontinued) and Sprinklr Social
    Feature
    Shoutlet (Discontinued)
    -
    Ratings
    Sprinklr Social
    9.5
    52 Ratings
    Role-based user permissions & privileges00 Ratings10.051 Ratings
    Mobile access00 Ratings9.045 Ratings
    User Ratings
    Shoutlet (Discontinued)Sprinklr Social
    Likelihood to Recommend
    8.0
    (25 ratings)
    10.0
    (80 ratings)
    Likelihood to Renew
    1.3
    (24 ratings)
    7.0
    (29 ratings)
    Usability
    7.7
    (4 ratings)
    10.0
    (8 ratings)
    Availability
    7.3
    (1 ratings)
    9.1
    (5 ratings)
    Performance
    7.3
    (1 ratings)
    8.2
    (4 ratings)
    Support Rating
    7.3
    (1 ratings)
    10.0
    (34 ratings)
    In-Person Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    8.4
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)