TrustRadius: an HG Insights company

Help Lightning vs. SightCall for Customer Service

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Help Lightning

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,…

    $75,000

    per year

    SightCall for Customer Service

    N/A
    Enterprise companies (1,001+ employees)
    SightCall for Customer Service allows you to see what the customer sees and guide them remotely with AR-powered visual assistance.N/A
    Pricing
    Help LightningSightCall for Customer Service
    Editions & Modules
    Enterprise
    $75,000
    per year per installation
    No answers on this topic
    Offerings
    Pricing Offerings
    Help LightningSightCall for Customer Service
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsSolutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help.—
    More Pricing Information
    User Ratings
    Help LightningSightCall for Customer Service
    Likelihood to Recommend
    10.0
    (1 ratings)
    -
    (0 ratings)