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Sigma Computing vs. Zendesk Explore

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sigma

    Score9.1 out of 10
    N/ASigma Computing headquartered in San Francisco provides a suite of data services such as code free data modeling, data search and explorating, and related BI and data visualization services.N/A

    Zendesk Explore

    Score8.7 out of 10
    N/AZendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019.N/A
    Pricing
    SigmaZendesk Explore
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SigmaZendesk Explore
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsContact us for pricing.—
    More Pricing Information
    Features
    SigmaZendesk Explore
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Sigma Computing and Zendesk Explore
    Feature
    Sigma Computing
    8.9
    160 Ratings
    Zendesk Explore
    9.0
    9 Ratings
    Pixel Perfect reports8.8103 Ratings7.15 Ratings
    Customizable dashboards9.2158 Ratings10.09 Ratings
    Report Formatting Templates8.7130 Ratings9.97 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Sigma Computing and Zendesk Explore
    Feature
    Sigma Computing
    8.6
    163 Ratings
    Zendesk Explore
    8.3
    9 Ratings
    Drill-down analysis9.5153 Ratings9.59 Ratings
    Formatting capabilities8.3160 Ratings9.09 Ratings
    Integration with R or other statistical packages7.35 Ratings4.85 Ratings
    Report sharing and collaboration9.4159 Ratings10.09 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Sigma Computing and Zendesk Explore
    Feature
    Sigma Computing
    9.1
    153 Ratings
    Zendesk Explore
    8.4
    9 Ratings
    Publish to Web9.9102 Ratings6.96 Ratings
    Publish to PDF9.0127 Ratings9.07 Ratings
    Report Versioning9.9117 Ratings9.03 Ratings
    Report Delivery Scheduling9.8130 Ratings8.97 Ratings
    Delivery to Remote Servers7.067 Ratings8.04 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Sigma Computing and Zendesk Explore
    Feature
    Sigma Computing
    6.6
    146 Ratings
    Zendesk Explore
    7.1
    7 Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.9144 Ratings6.66 Ratings
    Location Analytics / Geographic Visualization5.626 Ratings7.16 Ratings
    Predictive Analytics6.218 Ratings5.55 Ratings
    Pattern Recognition and Data Mining00 Ratings9.43 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Sigma Computing and Zendesk Explore
    Feature
    Sigma Computing
    -
    Ratings
    Zendesk Explore
    9.1
    9 Ratings
    Multi-User Support (named login)00 Ratings9.58 Ratings
    Role-Based Security Model00 Ratings9.59 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.07 Ratings
    Report-Level Access Control00 Ratings8.64 Ratings
    Single Sign-On (SSO)00 Ratings10.07 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Sigma Computing and Zendesk Explore
    Feature
    Sigma Computing
    -
    Ratings
    Zendesk Explore
    7.8
    7 Ratings
    Responsive Design for Web Access00 Ratings6.15 Ratings
    Mobile Application00 Ratings8.32 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings9.06 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Sigma Computing and Zendesk Explore
    Feature
    Sigma Computing
    -
    Ratings
    Zendesk Explore
    5.9
    4 Ratings
    REST API00 Ratings5.34 Ratings
    Javascript API00 Ratings5.93 Ratings
    iFrames00 Ratings5.53 Ratings
    Java API00 Ratings5.63 Ratings
    Themeable User Interface (UI)00 Ratings6.23 Ratings
    Customizable Platform (Open Source)00 Ratings7.02 Ratings
    User Ratings
    SigmaZendesk Explore
    Likelihood to Recommend
    8.0
    (167 ratings)
    9.5
    (9 ratings)
    Likelihood to Renew
    10.0
    (6 ratings)
    -
    (0 ratings)
    Usability
    7.6
    (48 ratings)
    10.0
    (2 ratings)
    Availability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (47 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (3 ratings)
    Data Sources
    -
    (0 ratings)
    7.3
    (3 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.3
    (1 ratings)
    -
    (0 ratings)