DocuSign vs. SignEasy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuSign
Score 8.4 out of 10
N/A
DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.
$15
per month
SignEasy
Score 10.0 out of 10
N/A
SignEasy is a simple and fast way to sign or get documents signed from a phone, tablet or computer. SignEasy is used by businesses and individuals across industries such as real estate, legal, accounting, banking, HR, sales, and logistics from over 150 countries. The vendor says the benefits of using SignEasy include being able to close deals faster, cut costs and delight customers by eliminating the need to print, scan or fax documents. Notable clients include…
$20
per month/for 1 user
Pricing
DocuSignSignEasy
Editions & Modules
Personal
$15
per month
Real Starter
$15
per month
DocuSign for Realtors
$35
per month
Standard
$40
per month
Business Pro
$60
per month
Advanced Solutions
Custom Pricing
Plus
$20
per month/for 1 user
Professional
$25
per month/for 1 user
Premium
$25
per user/per month
Offerings
Pricing Offerings
DocuSignSignEasy
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
DocuSignSignEasy
Best Alternatives
DocuSignSignEasy
Small Businesses
Foxit eSign
Foxit eSign
Score 9.8 out of 10
Foxit eSign
Foxit eSign
Score 9.8 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
Box
Box
Score 7.2 out of 10
DocuSign
DocuSign
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DocuSignSignEasy
Likelihood to Recommend
4.9
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
7.0
(0 ratings)
-
(0 ratings)
Usability
4.1
(0 ratings)
-
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
10.0
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
10.0
(0 ratings)
Online Training
10.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
DocuSignSignEasy
Likelihood to Recommend
I am going to speak of a personal experience- on multiple occasions: I need my husband to sign documents during the day and I don't need him here- physically. He sometimes works in different parts of the state as well at his own company. There is no problem at all, as long as he has access to his cell phone, email, and cell phone service- he can sign the documents I need him to. It is AMAZING- I can't speak highly enough of Docusign.
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Simple, Easy to use to sign and respond on digitally signed documents. Quick implementation and ready to use on your iPhone or iPad with a single app download.
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Pros
  • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
  • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
  • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
  • The recipient can save the document after signing, so they too have their own electronic copy for their records
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  • Link from my email on the phone
  • Allow me to quickly sign using saved signature
  • File signed docs
  • Allow for simple forward to others
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Cons
  • You have to purchase a subscription and unless you really need to originate a lot of documents, it's not cost-effective to maintain the subscription. It would be better to have a subscription that allows you to purchase a bundle of say, ten documents and then use them as needed for the occasional user.
  • You'll be hard-pressed to find anything negative from users other than the price.
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  • Improve awareness of your brand, since at least in Mexico the platform is not known and it takes time to explain to customers.
  • The ability to sign freehand from a phone or tablet.
  • Generation of more reports or customize reports in the management panel.
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Likelihood to Renew
The product is a great tool for a remote workforce. As the company gets bigger, adding users to the account can be rather expensive. We considering providing read/sign only access for certain individuals and providing full access to other users as necessary to reduce costs.
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No answers on this topic
Usability
As an Administrator of the system, its ease of configuration and the guidance around doing it is second to none. The screens are broken down into manageable segments and easy to navigate to the area that needs to be looked at. Our Process Delivery teams, after initial training are using the system without any problems and find it easy to operation. We get minimal if any, requests for support.
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No answers on this topic
Reliability and Availability
It does not go down. I have had zero issues with DocuSign, approaching 4 years.
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No answers on this topic
Performance
Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
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No answers on this topic
Support Rating
I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
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The email me several times a year to check in and see that we are doing well or if we have any questions. They have also flown to us from their HQ to Dallas, TX to come tour our facility and see how we use their product first hand.
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Online Training
Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
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No answers on this topic
Implementation Rating
Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
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No answers on this topic
Alternatives Considered
Adobe Acrobat Sign is less user-friendly and more suited to small scopes, or one-off documents. It lacks the use of templates that DocuSign has, which is what ultimately streamlines and delivers the consistency and efficiencies for the business.
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At the time of implementation we did not have many options other than a couple that fit our needs and language. The strong point that made us decide was the support in the sales service, which was by far the most suitable for us. Their agents were supportive and flexible throughout the entire process and helped us with the implementation in a valuable way.
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Scalability
In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
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No answers on this topic
Return on Investment
  • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
  • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
  • Love audit trails and the seamless tracking of the status of the document
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  • Using a product like this one saves us time, hassle, and money. We no longer have to meet someone "live" or wait for USPS for a signed document.
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ScreenShots

DocuSign Screenshots

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