SigningHub vs. SignRequest, now part of Box

SigningHub

SignRequest, now part of Box

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
SigningHub	Score 9.4 out of 10	N/A	SigningHub provides a secure way to sign documents. The vendor’s value proposition is that their solution provides long-term advanced electronic signatures that are legally compliant and independently verifiable. This solution caters to all levels of signature including EU qualified signatures. Focusing on signature security, SigningHub follows the gold standard “PAdES” definitions including Part 4 – long-term verification which is important for all organisations who require…	N/A
SignRequest, now part of Box	Score 8.0 out of 10	Small Businesses (1-50 employees)	SignRequest was an e-signature platform acquired by Box in 2021. The eSignature tool is the basis for Box Sign, a feature now included in Box's core offering.	$0 per user

Pricing

SigningHub

SignRequest, now part of Box

Editions & Modules

No answers on this topic

Start: $0.00
per user
Professional: $8.00
per user
SME: minimal $16.00
$4.00 per user
Enterprise: Custom
per user
API: Custom
per installation

Offerings

Pricing Offerings
SigningHub	SignRequest, now part of Box
Free Trial
Yes	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

Cloud service plans are user-based or signature-based. SigningHub is also available for on-premise use or for private cloud hosting.

For text message verification and bank payment verification additional fees apply

More Pricing Information

Community Pulse
	SigningHub	SignRequest, now part of Box
Considered Both Products	SigningHub Georgios Samaras Non Executive Board Member Chose SigningHub We have not used any other products, apart from SigningHub. Incentivized Helpful? Robin Bull Dark Countess of Communication / CEO Chose SigningHub I've used DocuSign and Adobe Acrobat DC in the past. DocuSign is nice because it easily integrates into Word, but it's also a bit pricey for a small business who may not use it all that much. Acrobat is great for signatures, but documents signed are stored on your own hard … Incentivized Helpful?	SignRequest, now part of Box CS Christine Sako Head of Internal Ops and BI Chose SignRequest, now part of Box SignRequest is far and away more afforable than its competitors. Their support is also very responsive and willing to make improvements whereas its competitors seem to be a bit more unapproachable as far as their support goes. I have been able to resolve billing and reporting … Incentivized Helpful? Verified User Anonymous Chose SignRequest, now part of Box Friendly interface, affordable costs, easy to understand and use, personalized language. You can manage users, templates and documents. Incentivized Helpful? Ben Caplan Risk Manager, and Insurance Agent Chose SignRequest, now part of Box I haven't used this in my role, but as a customer, I have used this program and it was nice. The pricing model, however, is far outside the reach for most small businesses. This is why I didn't consider Adobe Sign when trying to find a solution that meets our business needs. Incentivized Helpful? Matthew Veil Marketing Broker Chose SignRequest, now part of Box Less money and easier to set up than more well-branded e-signature platforms. Unlimited contracts on paid plans, which is a lot more than any other e-signature software I've used before. And under the free plan, you can get 15 contracts signed with limited features. For smaller … Incentivized Helpful? Carter Durham Chief Creative Officer and Head of Product Chose SignRequest, now part of Box When I started this company in 2017, I looked for alternative solutions to getting e-signatures on business documents but never found anything that met our needs well until I encountered SignRequest. At this point we've been using it so long that I honestly can't remember the … Incentivized Helpful? Verified User Anonymous Chose SignRequest, now part of Box We actually ended up switching to HelloSign after about three months. The main reason was the depth of the Salesforce integration that we needed to have. SignRequest is a really top-notch product for the market they play in. Small businesses especially will be able to use the … Incentivized Helpful? FS Fred Saunders Agent Chose SignRequest, now part of Box Annual rates with SignRequest were very affordable. Incentivized Helpful? Matthew Finneran Product Manager Chose SignRequest, now part of Box They have an unlimited free plan. In other words, you can sign as many documents as you want for free each month. The others (last I checked) limited your total number of signed docs on the freemium plan. That's certainly nice. SignRequest's upgrades come from more features … Incentivized Helpful? Robin Bull Dark Countess of Communication / CEO Chose SignRequest, now part of Box SignRequest is actually easier to use than SigningHub. It's much easier to just go to wherever you need a signature in the document and add the field. It's also got a cleaner interface, in my opinion, which makes it easier to figure out what's going on. I think that for someone … Incentivized Helpful? Matthew Mullane Integrative Medicine Fellow, St. Anthony North Health Campus Chose SignRequest, now part of Box SignRequest is easier and quicker to use, integrates into Google services, and really is a smooth process overall. I found the other e-sign product I've used to be less user-friendly, and perhaps more dated in its design. With the other product I tried, there were several … Incentivized Helpful? Darrell McTague Fitness Director Chose SignRequest, now part of Box I think SignRequest offers more and more powerful customization options thank competitors. I wasn't a fan of the user interface and usability when trying to customize documents on competitors' products, but SignRequest was easy. I also like SignRequest's template functionality … Incentivized Helpful? Carolyn Eckman Business Owner Chose SignRequest, now part of Box Unlike Adobe Acrobat DC, SignRequest is actually designed to request signatures and presents itself as such to my clients. DocuSign is not as user-friendly and approachable as SignRequest in my opinion. Even the free version of SignRequest offers more options and functionality … Incentivized Helpful? Becky Burgess Founder & CEO Chose SignRequest, now part of Box Adobe Acrobat left me frustrated and annoyed. I was wasting hours each week trying to upload contracts and agreements and customize them for each client. It never sent right and ended up being more frustrating for us and our clients in the end. So I tested some other tools … Incentivized Helpful? Verified User Anonymous Chose SignRequest, now part of Box Adobe Sign (formerly EchoSign), DocuSign and Zoho Sign Incentivized Helpful? Verified User Anonymous Chose SignRequest, now part of Box DocuSign is used in other areas of our business (client contracts, MSAs, SOWs, etc.) because it integrates with Salesforce and because we are a partner. We don't use DocuSign for HR purposes because DocuSign automatically creates a copy of the document in Salesforce, which … Incentivized Helpful? Robine Talboom Marketing, communications, events & editor Chose SignRequest, now part of Box Unfortunately, I have no experience with alternatives. SignRequest seemed the most value for money at the time we made the decision to start e-signing. Incentivized Helpful?

Best Alternatives
	SigningHub	SignRequest, now part of Box
Small Businesses	Foxit eSign Score 9.8 out of 10	Foxit eSign Score 9.8 out of 10
Medium-sized Companies	MSB Docs Score 9.4 out of 10	MSB Docs Score 9.4 out of 10
Enterprises	DocuSign Score 8.3 out of 10	DocuSign Score 8.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	SigningHub	SignRequest, now part of Box
Likelihood to Recommend	9.0 (0 ratings)	8.0 (0 ratings)
Usability	- (0 ratings)	10.0 (0 ratings)
Support Rating	- (0 ratings)	8.8 (0 ratings)

User Testimonials
	SigningHub	SignRequest, now part of Box
Likelihood to Recommend	Based on my experience I would say that if the company manages a long list of clients, it requires a good suite to use with managing contracts and employment. It might be less appropriate if the company is small. Incentivized Georgios Samaras Non Executive Board Member Read full review	It's great for a law firm--especially ours which is paperless--and for any business that needs reviews and signatures constantly. I have recommended it to courts, my general contractor working on our house, and to other law firms that have a hard time getting us their clients' signatures. I think most businesses would benefit from SignRequest! Incentivized R. Melissa Masoom Senior Associate Attorney Read full review
Pros	cloud management contract management signing forms Incentivized Georgios Samaras Non Executive Board Member Read full review	SignRequest is extremely user-friendly and its interface is smooth and straightforward. It takes the guesswork out of sending contracts and agreements online for review and signatures. SignRequest is easy to set up and customize. I truly like how well its setup is structured. I've had zero issues uploading documents and customizing them. SignRequest also allows you to save documents and use over and over. I really liked this feature as we send a lot of a similar contract out to our clients. We are able to change the amount and tweak the client information quickly and streamline the process. SignRequest sends a final signed document after reach party signs it. I like adding this final PDF to our invoices when we send it out so our clients can keep a digital record of our agreements. Incentivized Becky Burgess Founder & CEO Read full review
Cons	I found setting up a workflow for each different document a little confusing. I'd get errors from time to time when prepping a document. This usually happened when I was inserting a date field or a signature field (which are fairly important fields for contracts). The one time I needed help and contacted the company, the representative made me feel like I was dumb. Incentivized Robin Bull Dark Countess of Communication / CEO Read full review	Clunky UI when filling in documents that require long-form responses. (Doesn't allow for entering of multiple lines at one time; lots of clicks required to complete a document with many fields) In the free version, can only send one document at a time Incentivized Verified User Anonymous Read full review
Usability	No answers on this topic	I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy! Incentivized Meredith Brough Business Owner and Coach Read full review
Support Rating	No answers on this topic	Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information. Incentivized Matthew Veil Marketing Broker Read full review
Alternatives Considered	I've used DocuSign and Adobe Acrobat DC in the past. DocuSign is nice because it easily integrates into Word, but it's also a bit pricey for a small business who may not use it all that much. Acrobat is great for signatures, but documents signed are stored on your own hard drive. Whereas, they're stored on SigningHub's end Incentivized Robin Bull Dark Countess of Communication / CEO Read full review	When I started this company in 2017, I looked for alternative solutions to getting e-signatures on business documents but never found anything that met our needs well until I encountered SignRequest. At this point we've been using it so long that I honestly can't remember the specific names of other products or vendors. Incentivized Carter Durham Chief Creative Officer and Head of Product Read full review
Return on Investment	It was very affordable for a small business. I could use it for unlimited documents for a very modest monthly fee. It could handle an unlimited number of documents. Document retrieval is easy. Incentivized Robin Bull Dark Countess of Communication / CEO Read full review	We ended up switching vendors after about 3 months due to CRM integration with Salesforce not meeting our needs. The cost was low enough where we did not feel it would be overly expensive with a growing sales team. It allowed us to quickly get set up, and get e-signed contracts out to customers. Incentivized Verified User Anonymous Read full review
ScreenShots	SigningHub Screenshots	SignRequest, now part of Box Screenshots