DocuSign vs. SignRequest, now part of Box

DocuSign

1,092 Reviews and Ratings

SignRequest, now part of Box

28 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
DocuSign	Score8.3 out of 10	N/A	DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.	$15 per month
SignRequest, now part of Box	Score8 out of 10	Small Businesses (1-50 employees)	SignRequest was an e-signature platform acquired by Box in 2021. The eSignature tool is the basis for Box Sign, a feature now included in Box's core offering.	$0 per user

Pricing

DocuSign

SignRequest, now part of Box

Personal: $15
per month
Real Starter: $15
per month
DocuSign for Realtors: $35
per month
Standard: $40
per month
Business Pro: $60
per month
Advanced Solutions: Custom Pricing

Start: $0.00
per user
Professional: $8.00
per user
SME: minimal $16.00
$4.00 per user
Enterprise: Custom
per user
API: Custom
per installation

Pricing Offerings
DocuSign	SignRequest, now part of Box
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

No setup fee

No setup fee

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For text message verification and bank payment verification additional fees apply

Community Pulse
Key User Insights
	DocuSign	SignRequest, now part of Box
Considered Both Products	DocuSign No answer on this topic	Discontinued Products Carolyn Eckman Business Owner in Professional Services at Carolyn Eckman Consulting (Management Consulting, 1-10 employees) Chose SignRequest, now part of Box Unlike Adobe Acrobat DC, SignRequest is actually designed to request signatures and presents itself as such to my clients. DocuSign is not as user-friendly and approachable as SignRequest in my opinion. Even the free version of SignRequest offers more options and functionality … Incentivized Helpful? Verified User Chose SignRequest, now part of Box DocuSign is used in other areas of our business (client contracts, MSAs, SOWs, etc.) because it integrates with Salesforce and because we are a partner. We don't use DocuSign for HR purposes because DocuSign automatically creates a copy of the document in Salesforce, which … Incentivized Helpful? Christine Sako Head of Internal Ops and BI at XY Labs (Information Technology & Services, 11-50 employees) Chose SignRequest, now part of Box SignRequest is far and away more afforable than its competitors. Their support is also very responsive and willing to make improvements whereas its competitors seem to be a bit more unapproachable as far as their support goes. I have been able to resolve billing and reporting … Incentivized Helpful? Verified User Chose SignRequest, now part of Box Friendly interface, affordable costs, easy to understand and use, personalized language. You can manage users, templates and documents. Incentivized Helpful? Matthew Veil Marketing Broker in Marketing at Atlas Internet Marketing LLC (Marketing and Advertising, 1-10 employees) Chose SignRequest, now part of Box Less money and easier to set up than more well-branded e-signature platforms. Unlimited contracts on paid plans, which is a lot more than any other e-signature software I've used before. And under the free plan, you can get 15 contracts signed with limited features. For smaller … Incentivized Helpful? Verified User Chose SignRequest, now part of Box We actually ended up switching to HelloSign after about three months. The main reason was the depth of the Salesforce integration that we needed to have. SignRequest is a really top-notch product for the market they play in. Small businesses especially will be able to use the … Incentivized Helpful? Fred Saunders Agent in Sales at Siskiyou Insurance (Insurance, 1-10 employees) Chose SignRequest, now part of Box Annual rates with SignRequest were very affordable. Incentivized Helpful? Matthew Finneran Product Manager in Corporate at SalesLoft (Internet, 11-50 employees) Chose SignRequest, now part of Box They have an unlimited free plan. In other words, you can sign as many documents as you want for free each month. The others (last I checked) limited your total number of signed docs on the freemium plan. That's certainly nice. SignRequest's upgrades come from more features … Incentivized Helpful? Darrell McTague Fitness Director at Anytime Fitness Attleboro (Health, Wellness and Fitness, 1-10 employees) Chose SignRequest, now part of Box I think SignRequest offers more and more powerful customization options thank competitors. I wasn't a fan of the user interface and usability when trying to customize documents on competitors' products, but SignRequest was easy. I also like SignRequest's template functionality … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

User Ratings
	DocuSign	SignRequest, now part of Box
Likelihood to Recommend	4.6 (155 ratings)	8.0 (20 ratings)
Likelihood to Renew	7.0 (12 ratings)	- (0 ratings)
Usability	3.9 (13 ratings)	10.0 (1 ratings)
Availability	10.0 (3 ratings)	- (0 ratings)
Performance	10.0 (2 ratings)	- (0 ratings)
Support Rating	10.0 (46 ratings)	8.8 (6 ratings)
Online Training	10.0 (1 ratings)	- (0 ratings)
Implementation Rating	10.0 (5 ratings)	- (0 ratings)
Product Scalability	10.0 (1 ratings)	- (0 ratings)