SilkRoad Learning vs. Thinkific

GreenLight works well with tracking compliance training. During the selection process I would ask pointed questions about support. Our implementation went well (Dave M. did an excellent job) and the technical help is very good, however, it appears they are understaffed.

Incentivized

Thinkific is well-suited if you want to host an online course and have a variety of materials, such as videos, PDFs, and assignments. A plus is that you can host a community linked to your course, making it easy to give feedback.

Incentivized

• GreenLight allows us to deliver training to employees based on the role they serve in the organization (nurses, physicians, clerical staff, etc.).
• GreenLight allows for customized reporting to meet the needs of various stakeholders.
• GreenLight allows us to deliver content to all employees for self-paced learning.

Incentivized

• Enables course creators to deliver high quality courses very fast
• Offers unlimited hosting for videos included in the subscription price
• Provides an easy to use administration interface that's powerful and accessible
• Easy to scale subscription tiers on B2C plans, cost effective highly scaleable B2B plans (Thinkific Plus) ideal for companies who want to start a customer education program
• Amazing support and account management team - great mindset and people in the teams.

• The words that are used in GreenLight are ridiculous. I know they've said they will update this but it has yet to be done. Words like 'intervention' and 'stem' leave me scratching my head.
• The learning curve is HUGE. They have made strides in this area with an improved support site, but when you're first learning it, it feels like you're trying to climb Mt. Everest. This does speak to all the LMS offers, but I think some things take too many steps to accomplish.
• Training events are not instructor friendly. You can set them up and easily make them available for users to find, but something as small as the instructor being able to click a button and send an email to everyone that signed up should be in there. There's no function for contact.

Incentivized

• I would add some more blocks for page design to have more options as to what I can do, like a proper gallery where you can open and close images.
• I would expand the text options within specific blocks, like being able to hit enter inside a text box and having my paragraphs separated if I wanted to.
• Adding new integrations would be awesome, so you don't have to pass through Zapier. Maybe a ClickFunnels integration?

Incentivized

The main reason we will renew is because, after this lengthy and expensive process, we have too much invested to change again in the near future.

Incentivized

We will continue to use Thinkific for our company pieces of training. Until we are able to create our own in house portal, this is an excellent source to have a learning management software tool that is easy to use and easy to implement without much technical training to administer

Incentivized

I have a better understanding of the system and so it is easier for me to use. The student side is very easy and simple for anyone to use.

Incentivized

Under Site Builder, when trying to add a new section, so many templates appear; however, preview is not shown, which makes it super difficult and time consuming to identify a template that suits the purpose. Customization of certification designs is a bit difficult too. There are limitations to the type of quiz questions I can create - for example, there's no option to have fill in the blank questions.

Incentivized

There have been many times when the site was unavailable for a short time. Also, glitches and unexplained ed activity such as sending training notifications out to terminated employees.

Incentivized

I've never had any issues with accessing Thinkific but I can see when it has been a problem for others. When I get updates on when they are doing maintenance to their platform I tend to make sure that is not the day I plan to be working on my school so as not to get frustrated

Incentivized

It works well most of the time.

Incentivized

When it comes to the performance of Thinkific for me I find that it's good but could be better. I tend to think that the larger the files and videos you upload on your courses may add to the impact of it's uploading (not sure if that's actually true or not). But overall the performance of Thinkific via my tablet and desktop is very good when I have a fast speed broadband speed

Incentivized

The questions regarding how to implement in the system are answered quickly and efficiently. If there is an issue with the technical side or integrations it takes forever to get results and after much escalating.

Incentivized

I rate Thinkific a ten because of its excellent customer service, ease of use, high-quality product, fair price with excellent ROI, and because they keep making improvements. Using Thinkific solved the problems of piecing together our course with various WordPress plugins, iframes, and payment processing software. It's easy to create a course website for people who can't write code.

Incentivized

some are thorough and others are not. I like that they are available for review.

Incentivized

The implementation period took time like it would in earning and using any new tool. It was more about being organised, having better time management processes in place and having people you were able to reach out to if you were every able stuck. The other key ting with the implementation period was giving yourself a realistic time scale to get the job completed.

Incentivized

In my opinion, no comparison. GreenLight is a much smoother platform, providing a more stable user experience, with less bugs, less software conflicts, and better support. I have developed and published dozens of eCourses on this platform, and it really shines. In addition, the suite of integrated products from SilkRoad Technologies (Red Carpet, Open Hire, and WingSpan) really impress when combined with the strength of GreenLight.

Incentivized

I think Thinkific is way better than Udemy. The Udemy platform was not user friendly, they require you submitting for approval before you can even upload a course and have so many restrictions. They never even approved my course, nor did they email me as to why. The support is not there like it is for Thinkific. Also, with Udemy, it feels like you are competing with so many people because they are given other options in comparison to you vs on Thinkific, it truly is your own. You do your own marketing and when people come to your landing page, it is all they see. They can't venture off of it to go to the next person who is on Thinkific. I love Thinkific and tell everyone to get on it. People say to me they want to know my ROI before they decide to invest in it. They want to know that it actually works.

Incentivized

The system went down/offline for 5 or 6 days in January. This is the month we have 3400 employees taking annual required training. It had several glitches afterwards that took months to correct.

Incentivized

The opportunities to scale your online course business with Thinkific is endless. They provide a great range of plans with features, integrations and support to suit the needs of any business as different levels. The key here is knowing where to start with the budget you have and then knowing when it's time to scale up and the tools and resources it will require.

Incentivized

• seems to have made sure that all out short term contract staff are more on the same level and can access various lists, documents they need from training in a way that fees up admin time.
• 100% of people interacted with it in someway, in the end no one had trouble understanding how it worked
• seemed to help with our duel learning delivery goals but too soon to tell just yet

Incentivized

• pre thinkific vs post thinkific launch for sales training, our sales reps are getting their first solo sale on average 0.6 days faster. Before it was 5.7 days on average to sell by themselves, now it is 5.1 days on average accross 1500 sales reps that have completed the training since launching the training in May 2024

Incentivized