TrustRadius: an HG Insights company

SimpleHelp vs. TeamViewer

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SimpleHelp

    Score9 out of 10
    N/AN/A

    $450

    one-time fee

    TeamViewer

    Score8.5 out of 10
    N/ATeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

    $299

    per year

    Pricing
    SimpleHelpTeamViewer
    Editions & Modules
    Basic
    $450
    one-time fee
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    SimpleHelpTeamViewer
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    SimpleHelpTeamViewer
    Remote Administration
    Comparison of Remote Administration features of SimpleHelp and TeamViewer
    Feature
    SimpleHelp
    8.5
    1 Ratings
    TeamViewer
    8.4
    470 Ratings
    Screen sharing10.01 Ratings00 Ratings
    File transfer8.01 Ratings8.7440 Ratings
    Instant message7.01 Ratings8.5406 Ratings
    Secure remote access with Smart Card authentication7.01 Ratings00 Ratings
    Access to sleeping/powered-off computers8.01 Ratings7.9305 Ratings
    Over-the-Internet remote session8.01 Ratings00 Ratings
    Initiate remote control from mobile9.01 Ratings00 Ratings
    Remote management of servers & workstations10.01 Ratings00 Ratings
    Remote Active Directory® management8.01 Ratings00 Ratings
    Centralized management dashboard9.01 Ratings00 Ratings
    Session record10.01 Ratings8.5307 Ratings
    Annotations9.01 Ratings7.387 Ratings
    Monitoring and Alerts9.01 Ratings00 Ratings
    Multi-platform remote control7.01 Ratings00 Ratings
    User Ratings
    SimpleHelpTeamViewer
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.7
    (521 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (64 ratings)
    Usability
    9.0
    (1 ratings)
    9.0
    (57 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    9.5
    (50 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.9
    (80 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.4
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (5 ratings)