Sinch vs. Textmagic

Sinch

Sinch

8 Reviews and Ratings

Textmagic

Textmagic

18 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Sinch	Score 7.6 out of 10	N/A	Sinch (formerly CLX Communications) offers a range of SMS messaging services, including the former mBlox, which was acquired in 2016 and serves as a component of Sinch messaging services	N/A
Textmagic	Score 8.0 out of 10	N/A	Textmagic is an SMS communication platform for businesses. It facilitates direct engagement with customers through messaging, offering tools for marketing campaigns, customer support, and notifications. Its suite of features includes personalized messages, automation capabilities, and detailed analytics, providing a solution for businesses looking to harness the immediacy and reach of SMS.	$0.05 per outbound text

Pricing

Sinch

Textmagic

Editions & Modules

No answers on this topic

Pay as You Go Plan: $0.05
per outbound text
Pay as You Go Plan: $0.05
per outbound text

Offerings

Pricing Offerings
Sinch	Textmagic
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Sinch	Textmagic
Considered Both Products	Sinch Verified User Anonymous Chose Sinch None, this was our very first SMS service platform and it is doing great. Despite a huge learning curve, this platform has made its position and now serving all of our employees. Incentivized Helpful? RS ryan sullivan CEO Chose Sinch using smoke signals at this point would be better than SINCH Incentivized Helpful? Verified User Anonymous Chose Sinch I've only used one other company, Syniverse, as an SMS Aggregator. That was when I worked for a different company more than 10 years ago, so I don't really have much to compare to Sinch. Incentivized Helpful? Verified User Anonymous Chose Sinch We considered LANCK telecom but we didn't see guaranteed results in certain regions as well as price wise some of the carriers were getting too expensive. Procurement and certification were of some other concerns and mBlox has a very friendly UI and helpful stuff to navigate … Incentivized Helpful? Verified User Anonymous Chose Sinch mBlox compares in SLA and QoS to other top tier aggregators. We interconnect with several vendors who provide wholesale enterprise level SMS and MMS services like mBlox, and they all compare around the same. Quality of service is key, and we've found them to be no greater, and … Incentivized Helpful?	Textmagic Daryl Sensenig Sales Team Leader Chose Textmagic I haven't evaluation many other platforms. I have tried Keap a bit, but it's texting ability is very limited, and it doesn't handle replies well at all. Incentivized Helpful? SS Suzanne Stafford Principal Chose Textmagic This was the first product that we tried. I selected it because it had the best value for sending texts out to customers. I liked the trial feature and some discounts on buying credits. Since then, I like the easy to auto-refill the balance so I don't have to worry about adding … Incentivized Helpful? Umarani Paswan Information Technology Project Manager Chose Textmagic TextMagic is a full-featured business SMS platform that can help you grow your business by sending SMS text messages to customers, employees, and vendors. Incentivized Helpful? Verified User Anonymous Chose Textmagic TextMagic just worked. Where Trello seemed like we needed to jump through a bunch of hoops to get it working, TextMagic was simple to set up. Everything seemed streamlined and easy to manage. Incentivized Helpful? Alissa Hamilton Human Resources Manager Chose Textmagic We have our company cell phones through AT&T and we researched setting up a text blasting service through them. It would have been a very expensive option and it made no sense to spend that kind of money when TextMagic does everything we need it to do for a minimal investment. Incentivized Helpful? RC Ramil Cadlawon Senior Systems Administrator Chose Textmagic Not tested other systems. Incentivized Helpful? Michelle Fuller Sales & Marketing Manager Chose Textmagic None Incentivized Helpful? Verified User Anonymous Chose Textmagic It was a mistake to select textmagic. Incentivized Helpful?

Best Alternatives
	Sinch	Textmagic
Small Businesses	Telegram Score 9.1 out of 10	Telegram Score 9.1 out of 10
Medium-sized Companies	Telegram Score 9.1 out of 10	Telegram Score 9.1 out of 10
Enterprises	Telegram Score 9.1 out of 10	Telegram Score 9.1 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Sinch	Textmagic
Likelihood to Recommend	6.0 (0 ratings)	9.0 (0 ratings)
Likelihood to Renew	- (0 ratings)	9.1 (0 ratings)
Usability	- (0 ratings)	9.1 (0 ratings)

User Testimonials
	Sinch	Textmagic
Likelihood to Recommend	[Sinch is] a great SMS aggregator offering full performance with short code messaging. They are very helpful with the certification process and their after launch production support is extremely good too, even going above and beyond after hours in the rare situations where it could be required. My only area of concern is pricing as I've seem some competitive pricing from other service providers that are quite popular too. Incentivized Verified User Anonymous Read full review	TextMagic was the perfect choice for what we wanted to do, which was sending a COVID screening questionnaire on a daily basis to our staff. Incentivized Verified User Anonymous Read full review
Pros	mBlox has top tier support, with 24/7/365 availability. mBlox engineers have industry knowledge that allows tuning and optimizing to each of the carriers they interconnect with. mBlox's service implementation team has industry knowledge which helps shortcode programs get approved by the carriers quickly. Incentivized Verified User Anonymous Read full review	Easy to use Reminders when our balance is low, we never have to worry about going to send a text and not having enough credits Multiple users are able to work off of the same account Detailed records kept of each text conversation Incentivized Courtney Kuzmich Office Manager Read full review
Cons	I feel that Sinch does not have very well customer support and documentation. Despite having a strong and durable platform, Sinch brings on a very huge learning curve as very limited knowledge articles are provided on their website. Since this is a new tool, there are very limited online communities/ forums supporting this tool and hence, a newbie will definitely struggle in deploying/ using Sinch in my opinion. Incentivized Verified User Anonymous Read full review	Connection between other services ERP, CRM and slack. Textmagic is a tool for kids who want to SMS chat. The possibility to change the SMS provider to Twilio or others. It is not legal to forbid that but they find a way to bypass that. Verified User Anonymous Read full review
Likelihood to Renew	No answers on this topic	I am very happy with how TextMagic is working. I don't see a reason to spend time searching for another solution when this works great at a good price. Customers have shown a good response to the text messages we have send. Very small percentage unsubscribed (but that was automated/easy). Incentivized SS Suzanne Stafford Principal Read full review
Usability	No answers on this topic	It has been very easy to use TextMagic to set up. The calculator showing character count which relates to cost is easy to see and adjust. The scheduling portion is also easy to set up and edit if needed. You can see history to copy wording if you need to. I have suggested to other friends that do not have a text service. Incentivized SS Suzanne Stafford Principal Read full review
Alternatives Considered	None, this was our very first SMS service platform and it is doing great. Despite a huge learning curve, this platform has made its position and now serving all of our employees. Incentivized Verified User Anonymous Read full review	TextMagic is a full-featured business SMS platform that can help you grow your business by sending SMS text messages to customers, employees, and vendors. Incentivized Umarani Paswan Information Technology Project Manager Read full review
Return on Investment	Ease of use - straightforward purchasing process and setup. Satisfied customers - reliable routes and service for text messaging. Integration with our marketing platform made the use of codes easy. Incentivized Verified User Anonymous Read full review	It's just a small part of our communications with employees but they appreciate it very much! It is a very cost effective communications tool. There is no negative impact. I just need to remember to update the contact lists with any employee changes. Incentivized Alissa Hamilton Human Resources Manager Read full review
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