Sitecore Send vs. VerticalResponse

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sitecore Send
Score 10.0 out of 10
N/A
Sitecore Send, formerly Moosend, is an email marketing platform featuring drag and drop editor and templates for newsletters, automated workflow, mailing list management with custom fields and advanced segmentation, and personalized content.
$10
Per Subscriber
VerticalResponse
Score 10.0 out of 10
N/A
VerticalResponse is an email campaign management software and services platform from Deluxe. In addition to providing email marketing tools, VerticalResponse offers fully managed email marketing services from campaign launch and management to reporting and analysis.
$11
per month
Pricing
Sitecore SendVerticalResponse
Editions & Modules
Starting Price
$10.00
Per Subscriber
Maximum Price
$760.00
Per Subscriber
Basic
$11.00
per month
Pro
$16.00
per month
Pro Plus
$196.00
per month
Offerings
Pricing Offerings
Sitecore SendVerticalResponse
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Sitecore SendVerticalResponse
Considered Both Products
Sitecore Send
Chose Sitecore Send
I have used Maropost for quite some time but I found Moosend a powerful application for marketing projects. We just make the project and invite our team; the remaining work is handled by this application. It never let us down in making strong plans for promotions and providing …
Chose Sitecore Send
Simple yet powerful email marketing tool designed to automate every aspect of email marketing so that email marketers can perform tasks faster and engage with visitors in an accurate and timely manner.
Chose Sitecore Send
Moosend is known as more of an industry standard than BuzzStream (which is a more budget tool), and it shows. BuzzStream has clearly cut corners in areas of usability and general UI, where Moosend, on the other hand, seems to have done it right from the beginning. Moosend is so …
Chose Sitecore Send
Moosend was the most affordable and the easiest to use. Moosend seemed to have the best reviews as far as we read. We wanted to try something new and so far have had nothing but success; however, those other programs may be just as good. We went with Moosend based on reviews …
Chose Sitecore Send
The simple interface and lower cost. Simple automation in a couple of clicks easy to set up.
Chose Sitecore Send
We use both MailChimp and Moosend, and I prefer to use MailChimp for most campaigns. As compared to MailChimp, I think it is more difficult to manage lists on Moosend. It's also harder to preview past campaigns, review campaign performance, or manage saved templates for …
Chose Sitecore Send
Sitecore Send's CMS allows our businesse to create, manage, and deliver content across multiple channels, ensuring a consistent brand experience. Its digital marketing tools enable businesses to automate email marketing, personalize website content based on user behavior, and …
VerticalResponse
Chose VerticalResponse
In addition to using Vertical Response personally I also manage email marketing for clients that already use Mailchimp, Robly and Constant Contact. While most of these platforms all offer similar features I choose Vertical Response first if the client does not have a platform …
Chose VerticalResponse
Vertical Response is most akin to Constant Contact. No frills, agile, easy to use. The one advantage that it has over Constant Contact is that you don't need to be locked into a month-to-month plan, which is what I needed. Salesforce and HubSpot aren't fair comparisons--these …
Chose VerticalResponse
This was the first bulk emailing system that I tried. I looked into Constant Contact.
Chose VerticalResponse
I think Vertical Response is a lot more user-friendly than Constant Contact and allows for more features that constant contact does not. I like the email WYSIWYG feature better on here and it allows us to preview our emails before we send them out to our entire customer base.
Chose VerticalResponse
Vertical Response was already in use when I joined the organization. It was selected for affordability. In comparison to other email marketing platforms, it was harder to use for an end user, but we were able to hire a developer to create some custom templates, and that worked …
Chose VerticalResponse
Pardot is a good tool but with the cost you will get a better value from Vertical Response and easier design capabilities. MailChimp is a widely used tool but I found the list segmentation and general template at Vertical Response to be better.
Chose VerticalResponse
I am a true believer in Vertical Response. So much so, that this is the first and only software I have used for this type of marketing. When this program was first launched it was a godsend - truly innovative for its time. And in the years since, I have continued to implement …
Chose VerticalResponse
VR, MailChimp and Constant Contact all provide similar experience and provide the same function. I use many different tools.
Chose VerticalResponse
Marketo covered more scope than we needed at the time.
Chose VerticalResponse
ExactTarget, MailChimp. I liked VerticalResponse's integration with Salesforce. We used MailChimp before and it says on their website they have integration with Salesforce, but we were never able to find it on the Force.com website.

For ExactTarget, we used that in the past and …
Chose VerticalResponse
Constant Contact, MailChimp. Vertical Response covered our basic needs - contacts management, newsletter and marketing email activity analysis, templates/wizards, etc. and was free for non-profits up to 10,000 contacts/month.
Features
Sitecore SendVerticalResponse
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Sitecore Send
8.6
Ratings
8% above category average
VerticalResponse
9.9
Ratings
22% above category average
WYSIWYG email editor8.90 Ratings10.00 Ratings
Dynamic content8.40 Ratings10.00 Ratings
Ability to test dynamic content8.20 Ratings10.00 Ratings
Landing pages8.90 Ratings10.00 Ratings
A/B testing8.50 Ratings10.00 Ratings
Mobile optimization8.60 Ratings10.00 Ratings
Email deliverability reporting8.80 Ratings10.00 Ratings
List management9.00 Ratings10.00 Ratings
Triggered drip sequences8.00 Ratings9.00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Sitecore Send
9.0
Ratings
16% above category average
VerticalResponse
10.0
Ratings
26% above category average
Dashboards8.90 Ratings10.00 Ratings
Standard reports8.80 Ratings10.00 Ratings
Custom reports9.30 Ratings10.00 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
Sitecore Send
8.9
Ratings
11% above category average
VerticalResponse
10.0
Ratings
22% above category average
URL Validation8.80 Ratings10.00 Ratings
Link Tracking9.30 Ratings10.00 Ratings
Image Validation8.80 Ratings10.00 Ratings
Inbox Display8.70 Ratings10.00 Ratings
Email Accessibility Tools8.60 Ratings10.00 Ratings
Spelling and Grammar Check8.90 Ratings10.00 Ratings
Spam Testing8.90 Ratings10.00 Ratings
Email Previews9.10 Ratings10.00 Ratings
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Sitecore SendVerticalResponse
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Medium-sized Companies
VerticalResponse
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Score 10.0 out of 10
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Score 9.4 out of 10
Enterprises
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User Ratings
Sitecore SendVerticalResponse
Likelihood to Recommend
8.8
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.6
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Availability
-
(0 ratings)
10.0
(0 ratings)
Performance
-
(0 ratings)
10.0
(0 ratings)
Support Rating
-
(0 ratings)
8.0
(0 ratings)
Online Training
-
(0 ratings)
9.0
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Sitecore SendVerticalResponse
Likelihood to Recommend
Moosend has industry-leading features and budget friendly plans suitable for budget-minded businesses. It enables businesses to execute marketing campaigns successfully and has robust workflow automation. I recommend their Pro plan to any marketing professional out there because of how it helps to strategically handle all marketing needs by boosting the level of automation.
Read full review
For businesses requiring advanced email marketing features like sophisticated automation, in-depth analytics, and extensive customization, VerticalResponse might fall short due to its limited featuresVerticalResponse is ideal for small businesses or freelancers who need a simple, straightforward email marketing tool. Its ease of use and basic features make it suitable for those without extensive technical expertise in email marketing
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Pros
  • Moosend is the best application to trace the business development and to create ideas through email marketing
  • This tool is helpful in the atomization of developments on a certain level
  • It promotes business opportunities in the market with innovation and ideas
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  • The tools that they provide you with for building out emails are particularly easy to use. I love the drag and drop ability that gives anyone the opportunity to build professional looking emails without any extensive experience.
  • With the majority of people checking emails on mobile, it is necessary to have highly responsive designs and this tool does all the work for you, no developer is needed and that is a MAJOR plus.
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Cons
  • If you have more than 1000 subscribers you will be required to upgrade to the Pro plan.
  • Free plan users have limited customer support.
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  • The type face is small. Not sure if this is to avoid overwhelming the reader, but I could see this being an issue with vision-impaired people or people who don't see small print well.
  • Sometimes I find it takes multiple clicks to make one simple change. I wish there was a search field at the top of the screen that allowed me to jump directly to a client's entry to update it there.
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Likelihood to Renew
No answers on this topic
Product is easy for both technical and non-technical people to use. A cost effective solution for sending out large number of messages. We can manage unsubscribes by individual accounts, so we can have multiple multiple accounts combined to maximize our buying power on credits. Effective API for sending/receiving data makes tool a valuable asset.
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Usability
Pretty straight forward but it takes sometime to get used to. Not exactly like WordPress or other open source cms but it gets the job done
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I truly love this product. We are moving to an all-in-one system next year and my greatest fear in doing so is how much I will miss this platform. Although we are excited for things ahead, I will always keep Vertical Response in my back pocket incase I don't love the new platform as much
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Reliability and Availability
No answers on this topic
Never had an issue with uptime
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Performance
No answers on this topic
No issues
Read full review
Support Rating
No answers on this topic
At Vertical Response the help desk associates are courteous, knowledgeable and helpful. You can tell they enjoy what they do. And clearly, they are well trained because most times, the first point of contact is able to resolve any issue you may have. There have been very few times where an associate has needed to get back to me or escalate me to a supervisor
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Online Training
No answers on this topic
Basic functions and online help...we used what was needed, at the time, and will continue to explore other online trainings as our functional needs expand
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Implementation Rating
No answers on this topic
Salesforce integration never worked right. We had to abandon.
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Alternatives Considered
I have used Maropost for quite some time but I found Moosend a powerful application for marketing projects. We just make the project and invite our team; the remaining work is handled by this application. It never let us down in making strong plans for promotions and providing the communication among the customers and company. Nothing can beat this application in making work flow, and we admit its strategies to make the company marketing strong and in the pipeline are also in consideration to put forward for implementation.
Read full review
I am a true believer in Vertical Response. So much so, that this is the first and only software I have used for this type of marketing. When this program was first launched it was a godsend - truly innovative for its time. And in the years since, I have continued to implement this software at three other winery properties because there is nothing else I want to use
Read full review
Return on Investment
  • Moosend is quite affordable (500,000 emails for $500), so it's easy to see an ROI. It only takes a few recipients converting to make a campaign worth the spend.
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  • We were able to blast out promotions our company was having to customers which created an increase in business.
  • By blasting out any service issues, it keeps our customers informed so that they are not wondering what is going on.
  • Allows us to store unsubscribed emails so that we are not constantly pestering people who do not want to be emailed.
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ScreenShots