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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    VerticalResponse

    Score10 out of 10
    N/AVerticalResponse is an email campaign management software and services platform from Deluxe. In addition to providing email marketing tools, VerticalResponse offers fully managed email marketing services from campaign launch and management to reporting and analysis.

    $9

    per month

    Pricing
    VerticalResponse
    Editions & Modules
    Basic
    $11.00
    per month
    Pro
    $16.00
    per month
    Pro Plus
    $196.00
    per month
    Offerings
    Pricing Offerings
    VerticalResponse
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    VerticalResponse
    Considered Both Products
    VerticalResponse
    Chose VerticalResponse
    In addition to using Vertical Response personally I also manage email marketing for clients that already use Mailchimp, Robly and Constant Contact. While most of these platforms all offer similar features I choose Vertical Response first if the client does not have a platform …
    Incentivized
    Chose VerticalResponse
    Vertical Response is most akin to Constant Contact. No frills, agile, easy to use. The one advantage that it has over Constant Contact is that you don't need to be locked into a month-to-month plan, which is what I needed. Salesforce and HubSpot aren't fair comparisons--these …
    Incentivized
    Chose VerticalResponse
    This was the first bulk emailing system that I tried. I looked into Constant Contact.
    Incentivized
    Chose VerticalResponse
    Incentivized
    Chose VerticalResponse
    I think Vertical Response is a lot more user-friendly than Constant Contact and allows for more features that Constant Contact does not. I like the email WYSIWYG feature better on here and it allows us to preview our emails before we send them out to our entire customer base.
    Incentivized
    Chose VerticalResponse
    Vertical Response was already in use when I joined the organization. It was selected for affordability. In comparison to other email marketing platforms, it was harder to use for an end user, but we were able to hire a developer to create some custom templates, and that worked …
    Incentivized
    Chose VerticalResponse
    Pardot is a good tool but with the cost you will get a better value from Vertical Response and easier design capabilities. MailChimp is a widely used tool but I found the list segmentation and general template at Vertical Response to be better.
    Incentivized
    Chose VerticalResponse
    I am a true believer in Vertical Response. So much so, that this is the first and only software I have used for this type of marketing. When this program was first launched it was a godsend - truly innovative for its time. And in the years since, I have continued to implement …
    Incentivized
    Chose VerticalResponse
    VR, MailChimp and Constant Contact all provide similar experience and provide the same function. I use many different tools.
    Chose VerticalResponse
    Marketo covered more scope than we needed at the time.
    Chose VerticalResponse
    ExactTarget, MailChimp. I liked VerticalResponse's integration with Salesforce. We used MailChimp before and it says on their website they have integration with Salesforce, but we were never able to find it on the Force.com website.

    For ExactTarget, we used that in the past and …
    Chose VerticalResponse
    Constant Contact, MailChimp. Vertical Response covered our basic needs - contacts management, newsletter and marketing email activity analysis, templates/wizards, etc. and was free for non-profits up to 10,000 contacts/month.
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    VerticalResponse
    Email & Online Marketing
    Comparison of Email & Online Marketing features of VerticalResponse
    Feature
    VerticalResponse
    9.9
    8 Ratings
    WYSIWYG email editor10.07 Ratings
    Dynamic content10.05 Ratings
    Ability to test dynamic content10.04 Ratings
    Landing pages10.04 Ratings
    A/B testing10.05 Ratings
    Mobile optimization10.05 Ratings
    Email deliverability reporting10.08 Ratings
    List management10.08 Ratings
    Triggered drip sequences9.02 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of VerticalResponse
    Feature
    VerticalResponse
    10.0
    9 Ratings
    Dashboards10.09 Ratings
    Standard reports10.09 Ratings
    Custom reports10.06 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of VerticalResponse
    Feature
    VerticalResponse
    10.0
    1 Ratings
    URL Validation10.01 Ratings
    Link Tracking10.01 Ratings
    Image Validation10.01 Ratings
    Inbox Display10.01 Ratings
    Email Accessibility Tools10.01 Ratings
    Spelling and Grammar Check10.01 Ratings
    Spam Testing10.01 Ratings
    Email Previews10.01 Ratings
    User Ratings
    VerticalResponse
    Likelihood to Recommend
    10.0
    (28 ratings)
    Likelihood to Renew
    8.6
    (19 ratings)
    Usability
    9.0
    (5 ratings)
    Availability
    10.0
    (1 ratings)
    Performance
    10.0
    (1 ratings)
    Support Rating
    8.0
    (4 ratings)
    Online Training
    9.0
    (1 ratings)
    Implementation Rating
    10.0
    (4 ratings)