| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Skype for Business / Lync (discontinued) | Score8.7 out of 10 | N/A | Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams. | N/A |
 TeamViewer | Score8.5 out of 10 | N/A | TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features. | $299 per year |
| Skype for Business / Lync (discontinued) | TeamViewer | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Skype for Business / Lync (discontinued) | TeamViewer | |
|---|---|---|
| Considered Both Products | Chose Skype for Business / Lync (discontinued) We select Skype for Business over Google Talk because in terms of image and sound quality Google Talk is not up to Skype, it must improve its transmission platform to compete with Skype. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Skype for Business / Lync (discontinued) We used ooVoo before, but what made us switch is that almost all our clients have Skype for business and it makes everything easy if we don't have to invite the clients to some other platform. The most important reason for the switch is because Skype provides the best customer … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Skype for Business / Lync (discontinued) Slack and Chatter have great adoption here, for many reasons, including the persistent chat and because it is so easy to deploy. BUT, there is no real working Windows clients for those solutions, while Skype for Business is available on almost all platforms. Using a web browser … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose TeamViewer Skype for Business is perfect for calls and chat, but TeamViewer is better for remote control access. Zoom is great for conference calls, especially if you have less internet bandwidth or a less powerful computer. Zoom is light weight compare to TeamViewer but doesn't have as … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer I’ve used GoToAssist and in my experience GoToAssist is better for the end-user experience. Skype for Business is better for meetings but that is kind of out of scope for TeamViewer. VNC is best for inside the organization. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer We directly choose TeamViewer after looking at the pros and cons of other similar software and TeamViewer won hands down. Primarily because it is an out-of-the-box solution that does not require complicated or confusing configuration - as we do not have a company IT team. It is … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose TeamViewer Over the years, Teamviewer has gotten pricier and more complicated to setup/use. We have found Splathtop so much easier and more cost effective, while not compromising features and speed. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer In my opinion, TeamViewer is the best FREE remote desktop control available. But we are using Lync as a primary tool for communication. Overall, TeamViewer is the best because of the tiers and ease of use. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer We use GoToMyPC for some of our classes, and it serves the purpose for training students. It, however, is too complicated to set up for daily employee use. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Skype for Business / Lync (discontinued) | TeamViewer | |||||||||||||||||||
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| Performance & Compatibility of Online Events Software |
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| VoIP system collaboration |
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| Skype for Business / Lync (discontinued) | TeamViewer | |
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| Likelihood to Recommend | 8.4 | 8.7 |
| Likelihood to Renew | 9.0 | 10.0 |
| Usability | 9.0 | 9.0 |
| Availability | - | 9.1 |
| Performance | - | 9.1 |
| Support Rating | 8.5 | 9.5 |
| In-Person Training | - | 9.1 |
| Online Training | - | 9.1 |
| Implementation Rating | 7.0 | 8.9 |
| Configurability | - | 9.1 |
| Ease of integration | - | 9.1 |
| Product Scalability | - | 9.1 |
| Vendor post-sale | - | 8.4 |
| Vendor pre-sale | - | 9.1 |
