| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Skype (discontinued) | Score7.1 out of 10 | N/A | Skype (the personal edition or Skype free) was a web meeting, video conferencing, and VoIP software, now superseded by Microsoft Teams' free edition and unsupported from May 2025. | $2.99 per month |
 Zoom Phone | Score9 out of 10 | N/A | Built on Zoom's platform, Zoom's cloud phone consolidates business communication and collaboration into a single system. Available in 40+ countries, with expandable coverage through a bring-your-own-carrier offering, Zoom Phone supports inbound and outbound calling through the public switched telephone network (PSTN). Features: Post call summary & next steps A post-call summary from Zoom’s AI Companion keeps the focus on the conversation instead of… | $10 per month per user |
| Skype (discontinued) | Zoom Phone | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | No fees for emergency 911 Service No fees for compliance and administrative cost recovery Fee No 10DLC SMS fees | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Skype (discontinued) | Zoom Phone | |
|---|---|---|
| Considered Both Products | | |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Skype (discontinued) | Zoom Phone | |||||||||||||||||||
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| Performance & Compatibility of Online Events Software |
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| Screen Sharing |
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| Online Meetings / Events |
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| Online Events Collaboration |
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| Online Events Security |
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| VoIP system collaboration |
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| Cloud PBX |
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| Call Management |
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| Mobile apps |
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| Skype (discontinued) | Zoom Phone | |
|---|---|---|
| Likelihood to Recommend | 9.1 | 9.4 |
| Likelihood to Renew | 10.0 | 10.0 |
| Usability | 10.0 | 8.0 |
| Availability | 10.0 | - |
| Performance | 10.0 | - |
| Support Rating | 10.0 | 6.6 |
| Implementation Rating | 10.0 | - |
| Configurability | 10.0 | - |
| Contract Terms and Pricing Model | 10.0 | - |
| Ease of integration | 10.0 | - |
| Product Scalability | 10.0 | - |
| Professional Services | 10.0 | - |
| Vendor post-sale | 10.0 | - |
| Vendor pre-sale | 10.0 | - |