| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Slack | Score9.1 out of 10 | N/A | Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The… | $8.75 per month per user |
 Zoho Mail | Score9.3 out of 10 | N/A | Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox. | $1 per user/per month |
| Slack | Zoho Mail | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
|
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | *Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Slack | Zoho Mail | |
|---|---|---|
| Considered Both Products | Chose Slack Cheaper, faster, better UX. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info | |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Slack | Zoho Mail | ||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Project Management |
| ||||||||||||||||||||||||||||
| Communication |
| ||||||||||||||||||||||||||||
| File Sharing & Management |
| ||||||||||||||||||||||||||||
| Secure Email Gateway |
| ||||||||||||||||||||||||||||
| Slack | Zoho Mail | |
|---|---|---|
| Likelihood to Recommend | 9.4 | 6.5 |
| Likelihood to Renew | 10.0 | - |
| Usability | 9.2 | - |
| Availability | 10.0 | - |
| Performance | 10.0 | - |
| Support Rating | 10.0 | 9.0 |
| Implementation Rating | 10.0 | - |
| Configurability | 10.0 | - |
| Ease of integration | 7.0 | - |
