TrustRadius

Smart Communications SmartCOMM vs. Trengo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SmartCOMM
Score 8.8 out of 10
N/A
Smart Communications in London (an offshoot from Thunderhead) offers customer communications technology. Smart Communications flagship product is designed to help the user drive accurate, personalized customer conversations with their customers. The vendor states SmartCOMM helps businesses become more efficient internally, more compliant with regulators, and more relevant to customers.N/A
Trengo
Score 0.0 out of 10
N/A
Trengo is a customer communication platform used to streamline communication channels into one inbox for team collaboration, automated conversations and to deliver amazing customer experiences. This one inbox for customer contact channels supports social messaging (like WhatsApp), Chat, Email, Voice & Text.
$22
per month per agent
Pricing
Smart Communications SmartCOMMTrengo
Editions & Modules
No answers on this topic
Grow
$22
per month per agent
Scale
$35
per month per agent
Enterprise
$47
per month per agent
Offerings
Pricing Offerings
SmartCOMMTrengo
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—20-25% discount for annual pricing.
More Pricing Information
Community Pulse
Smart Communications SmartCOMMTrengo
User Ratings
Smart Communications SmartCOMMTrengo
Likelihood to Recommend
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
Smart Communications SmartCOMMTrengo
Likelihood to Recommend
Smart Communications SmartCOMM notes the questions that clients raise or ask, and the professionals responsible offer the required answers. This also communicates with clients regarding updates, information change, and product efficiency to foster growth. Finally, it works for a live chat and increases the chances of immediate responses. Smart Communications SmartCOMM should update its email communications strategies, which are important ways of encouraging formal discussions.
Verified User
Anonymous
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No answers on this topic
Pros
  • Template
  • Data processing
  • Output delivery
  • SMS delivery
  • Ada compliance
Verified User
Anonymous
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No answers on this topic
Cons
  • Price
  • Licensing is bit complicated
  • Frequent upgrades
Verified User
Anonymous
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No answers on this topic
Alternatives Considered
Much better cloud adaptation. Migration capabilities of SmartCOMM, its portability, and ease of implementation.
Verified User
Anonymous
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No answers on this topic
Return on Investment
  • Migration ease
  • Latest features
  • Cloud readiness
Verified User
Anonymous
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No answers on this topic
ScreenShots