Smartlook vs. Solid User Tests
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Smartlook | Score8.2 out of 10 | Small Businesses (1-50 employees) | Smartlook is an analytics solution tool for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind users' actions. It helps users understand precisely how customers interact with website and app — watch recordings, create heatmaps, use automatic tracked events, and build conversion funnels. Data is seen on one central dashboard, which enables sharing and collaborating with colleagues. This is to support clear, data-driven decision-making for product managers,… | $55 per month 5000 sessions |
 Solid User Tests | Score10 out of 10 | Enterprise companies (1,001+ employees) | Solid is a user testing solution featuring Anna, a virtual avatar, that moderates tests for the user. Solid allows researchers to run tests where testers don't behave unnaturally. They are not told to read scripts or think aloud in unusual sequences. This hurts their testing experience. Instead, Solid gives them space to go at their own pace, and to think aloud only when they become silent. Solid enables users to test prototypes, websites and native apps, or anything as long as a… | $252 one-time fee per study |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | All Smartlook packages support both web and mobile app platforms. | Solid offers two different payment plans: - per study: one-time fee - per user: monthly or yearly fee A per-user payment plan is scalable for up to 6 researchers (editors) | ||||||||||||||
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| Smartlook | Solid User Tests | |
|---|---|---|
| Likelihood to Recommend | 9.0 | - |
| Likelihood to Renew | 8.9 | - |
| Usability | 10.0 | - |
| Availability | 9.1 | - |
| Performance | 8.2 | - |
| Support Rating | 10.0 | - |
| Implementation Rating | 7.3 | - |
| Configurability | 8.2 | - |
| Ease of integration | 9.1 | - |
| Product Scalability | 8.2 | - |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 9.1 | - |