Smartlook vs. Sprig
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Smartlook | Score8.2 out of 10 | Small Businesses (1-50 employees) | Smartlook is an analytics solution tool for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind users' actions. It helps users understand precisely how customers interact with website and app — watch recordings, create heatmaps, use automatic tracked events, and build conversion funnels. Data is seen on one central dashboard, which enables sharing and collaborating with colleagues. This is to support clear, data-driven decision-making for product managers,… | $55 per month 5000 sessions |
 Sprig | Score8.2 out of 10 | N/A | Sprig (formerly UserLeap) headquartered in San Francisco offers user research technology that helps research and product teams learn from their customers in real-time and deliver product experiences. Sprig is used to ensure user research happens early and often throughout the product development process, so as to build customer-centric products that deliver a sustainable competitive advantage. The research platform enables teams to pull the customer into every product decision with fast and… | $175 per month |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | All Smartlook packages support both web and mobile app platforms. | — | ||||||||||||||
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| Smartlook | Sprig | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 8.5 |
| Likelihood to Renew | 8.9 | - |
| Usability | 10.0 | 9.5 |
| Availability | 9.1 | - |
| Performance | 8.2 | - |
| Support Rating | 10.0 | 8.6 |
| Implementation Rating | 7.3 | - |
| Configurability | 8.2 | - |
| Ease of integration | 9.1 | - |
| Product Scalability | 8.2 | - |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 9.1 | - |