TrustRadius: an HG Insights company

Smartlook vs. Userfeel

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Smartlook

    Score8.2 out of 10
    Small Businesses (1-50 employees)
    Smartlook is an analytics solution tool for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind users' actions. It helps users understand precisely how customers interact with website and app — watch recordings, create heatmaps, use automatic tracked events, and build conversion funnels. Data is seen on one central dashboard, which enables sharing and collaborating with colleagues. This is to support clear, data-driven decision-making for product managers,…

    $55

    per month 5000 sessions

    Userfeel

    Score10 out of 10
    N/AUserfeel is a user testing with no subscription needed and no monthly fees, from the company of the same name headquartered in London, starting at $30 per user test, featuring a panel of 150K testers. Users can test any site in any language, and the Userfeel panel consists of more than 150,000 testers speaking 40 languages. Testers can also be provided a space to comments in one language while testing a website that is in another language.

    $30

    per user test

    Pricing
    SmartlookUserfeel
    Editions & Modules
    Pro
    $55
    per month 5000 sessions
    Free
    Free forever
    per month 3000 sessions
    Enterprise
    Custom pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    SmartlookUserfeel
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsAll Smartlook packages support both web and mobile app platforms.—
    More Pricing Information
    User Ratings
    SmartlookUserfeel
    Likelihood to Recommend
    9.0
    (141 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.9
    (4 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (75 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (107 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)