SmartRecruiters vs. ZipRecruiter

SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other

Incentivized

ZipRecruiter is great for regular, full-time positions, especially the higher paying salaried positions. I would not recommend ZipRecruiter for the highest turnover positions that are mostly part time because of the price to post on ZipRecruiter. Let me mention, I am only posting hospitality facility positions

Incentivized

• Job Referrals - can easily refer others to a job posting and view the status
• Job Postings - can easily search for job openings and read job description and criteria
• Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is

Incentivized

• ZipRecruiter is very easy to use, even for those who are not tech-savvy.
• The platform offers seamless options to mass-message out all candidates who have applied. This eliminates the time-consuming efforts to have to message out to each candidate.
• ZipRecruiter parses and connects well with our ATS platform, which makes it easy to track information as well and manage candidate profiles.

Incentivized

• Not having feature of referral data, who has referred
• Another problem is that in [the] emails section it shows 'company name' field will show as Smartrecruiters vs. the name of our agency that will make confuse to [candidates]
• Major problem of this is that it does not support api in the free version

Incentivized

• Better electronic screening of applicants prior to allowing them to apply for a job (i.e. when licenses are required)
• When cancelling they require that you call them on the phone (you can't cancel online)
• I'd prefer that subscriptions were more targeted to my hiring needs

Incentivized

I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.

Incentivized

ZipRecruiter by far is the most comprehensive recruitment platform I have used. I have tried many other recruitment platforms and none were as comprehensive as ZipRecruiter. The hands-on assistance by the ZR staff was to notch. When we have an urgent need or just want to keep interest in employment at our campus, we turn to ZipRecruiter.

Incentivized

I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.

Incentivized

ZipRecruiter is very user-friendly and is extremely reliable when searching for new talent. There are numerous features to help you when you have questions about a posting or your profile. The filtering process is awesome and you have so many ways to find the right talent with the screening questions provided by ZipRecruiter.

Incentivized

Rarely is there an issue and if the product is down, it typically is restored quickly.

big fat zip zilch nada crappy ball of unwanted ear wax

I have no complaints about performance. The system works virtually flawless.

pages load fine ... it's not easy to know where to go -- you have to know to click on this or that because it's not intuitive.

Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.

Incentivized

Have not had to utilize support recently, but in past instances they have reached out within 12 hours to help rectify any problems or answer any questions about features and functionality. The only issue I ever had with them was trying to clarify, when they previously advertised that they posted on 200+ job boards, if that meant that your job would for sure be posted on each job board. Turns out, by the way, that they only guarantee distribution, not posting

Incentivized

Quick and easy to learn.

Incentivized

It really was a painless and easy process to switch to SmartRecruiters.

onboarding process was very easy.

Incentivized

We previously used SnapHire which required a different account for each of our brands, and SmartRecruiters has been a vast improvement for our business in integrating our brands onto one applicant tracking site. This improves both the recruiter and hiring manager experience, and is much more user-friendly for tracking job approvals and postings, and tracking candidates through their applications.

Incentivized

ZipRecruiter is inferior when it comes to comparing it to Indeed. I use both because I want more platforms to advertise my job. However, I find myself obtaining more applicants from Indeed over ZipRecruiter. I don't count ZipRecruiter out, though, because every once in a while, you can find a gem in a haystack.

Incentivized

No explanation really, just a great product.

because they did not provide qualified candidates so they cannot be relied upon to do what they say they do

• SmartRecruiters has unified the approach of my recruiting team, so everyone is processing their jobs the same way, which gives me the confidence that my payroll system will be loaded correctly.
• SmartRecruiters has offered me integrations with electronic signatures, background checks, and job boards so that I don't have to manage multiple platforms to see recruitment/hiring information.
• SmartRecruiters has given me the ability to see at-a-glance how we are doing in recruiting and our application volume to see how well our efforts are working.

Incentivized

• The ROI we have gotten from using ZipRecruiter is huge, we use it for hiring sales people, and our sales are increased as a direct result of being able to hire great sales people through ZipRecruiter
• I like that we have everything we need for our hiring process all in one place. ZipRecruiter does a great job of offering us all of the tools we need on it's platform, which keeps us well organized.
• Because of ZipRecruiter, we have hired quality sales people, and it has directly lowered our turn-over rate with our employees.

Incentivized