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SmartRecruiters

Score9.6 out of 10

239 Reviews and Ratings

What is SmartRecruiters?

SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.

Media

a candidate experience to  reach, engage, and connect with talent wherever they are.
engaged hiring managers empowered by collaboration tools and applicant tracking to drive better hiring decisions.
digital offer management, onboarding, and reporting deliver a seamless journey for new hires and recruiters.
how SmartRecruiters eases the burden of juggling multiple open roles and hiring large volumes.
an example of the routine task automation that frees up hiring teams to focus on making great hires and delivering a better candidate experience.
where to find and discover qualified talent while getting the most from the advertising budget.

1 / 6

Top Performing Features

  • Company Website Posting

    Software allows postings to be displayed on the company website

    Category average: 8.6

  • Applicant Tracking

    Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance

    Category average: 8.9

  • Task Creation and Delegation

    Task creation is the ability to create recruitment process tasks and assign them to others

    Category average: 8.2

Areas for Improvement

  • Publish to Social Media

    Software provides ability to publish postings to social media sites

    Category average: 7.7

  • Resume Management

    Software allows resumes to be uploaded in bulk, and for contact information to be parsed

    Category average: 8.2

  • Reporting

    Standard reports on key recruiting metrics such as time-to-fill

    Category average: 7

SmartRecruiters review

Use Cases and Deployment Scope

We use SmartRecruiters as our ATS for both US and Barcelona open requisitions. I would say our hiring needs are a bit volatile, and quite dormant in 2023 but we've been able to solely focus on this tool for our applicant tracking needs. I'd say something I'd like to be implemented within the system is to have it a bit more user friendly, and to have a support chat tool to answer any questions I have right at the moment. That would be super helpful.

Pros

  • Compliance
  • Centralize all applicants and historical data in one solution
  • Templates, mass emails

Cons

  • User friendly page
  • I wish SmartRecruiters could let you reject an applicant from all open requisitions at once

Return on Investment

  • N/A on quality of candidates - this more comes from the source. LinkedIn vs Indeed

Alternatives Considered

Greenhouse

Best TA Suite out there

Use Cases and Deployment Scope

SmartRecruiters is the only way talent gets into the organisation. It's our way to attract, evaluate, select, and manage all applicants at QuoIntelligence. It's a critical asset here, as we've gone from 4 to 50+ employees.

It was essential in getting our applicant-to-hire ratio to 200:1, with a time to hire of 40 days, and only half a recruiter on it. Through its workflow automations and off-the-shelf integrations we ensure excellent candidate experience, hyper-efficient recruiters, and happy hiring managers. All compliant.

Pros

  • Attracting hundreds of applicants
  • Bulk candidate management
  • Templates
  • Automation
  • Interview self scheduling
  • GDPR compliance

Cons

  • career site builder for small companies

Return on Investment

  • Increased applicant volume
  • Less time spent per candidate
  • Less time spent per recruiter per vacancy
  • Increased quality of hire
  • Reduced time to hire

Alternatives Considered

SAP SuccessFactors, Oracle Fusion Cloud HCM, Workday Human Capital Management, Teamtailor, Greenhouse, Personio, Factorial HR, Lever, Workable and Tribepad Applicant Tracking Software

Smart ATS

Use Cases and Deployment Scope

We use SmartRecruiters as a full applicant tracking system, integrated with PhenomPeople on our front-end careers page. We use it to obtain job hire approvals and post job ads to our careers page and other integrated job boards such as TradeMe, LinkedIn and Seek. We also track external and internal applications, process applications through the hiring process (reviewing screening questions and CVs, phone screening, interviewing, submitting applicant comments and ratings, declining applications, and submitting job offers). Our SmartRecruiters is also integrated with DocuSign, allowing us to generate offer details inside SmartRecruiters, which can then flow through to DocuSign to generate contract paperwork. We utilise back-end reporting as well to track our hire and turnover statistics.

Pros

  • Offer template customisations
  • Being able to set up multiple different approval chains for jobs and offers
  • Applicant tracking

Cons

  • Settings page can be difficult to navigate & find what you're looking for
  • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
  • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.

Return on Investment

  • Improvements in time to hire across support office, store and distribution channels.
  • Improved user experience for recruitment team and hiring managers
  • Improved turnaround time for contract offers, especially with volume (stores)

Other Software Used

DocuSign, Phenom Talent Experience Management (TXM) Platform, Miro, Atlassian Jira Align, Udemy for Business, MYOB PayGlobal, Coupa, Trello, Microsoft Teams, Microsoft Excel, Oracle PeopleSoft HCM

The rolls of the ATS market !

Use Cases and Deployment Scope

<div>I'm using it in order to manage the entire recruitment process, form the briefing to the contract stage.</div><div>We're recruiting about 700 hundred people / year, in Europe and North America.</div><div>It allow us to work in a more collaborative way, to take care of our candidate, save the time of our recuiters, and to help having efficient KPI.

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Pros

  • work perfectly with lots of other tools
  • Is almost 100% adjustable to your specifc need
  • Help recruiting manager to keep track of what's going on with their vacancy

Cons

  • The websites are not as adjustable as the rest of the application
  • Smartrecruiters don't ask for money for an API integration to work, but some partners do.

Return on Investment

  • reduce time to hire
  • improve KPI tracking
  • save time for recruiter
  • help recruiter working together

Reliable Applicant Tracking System

Use Cases and Deployment Scope

We use SmartRecruiters as our main Applicant Tracking System. We post all of our jobs through SmartRecruiters, Track Candidates through the entire process from identification to onboarding, schedule the interviews in the system and use it for candidate reach out. It is our primary platform for recruiting and talent management. It is super helpful because we can create templates for common messages like interview scheduling and even integrate SmartRecruiters with our Outlook Calendars so easier scheduling with multiple people and even invite candidates to do self scheduling. This platform is a one stop shop for everything recruiting related that we need.

Pros

  • Job Advertising
  • Candidate Tracking
  • Candidate Communication
  • Background Checks
  • Interview Scheduling
  • Onboarding
  • Feedback tracking

Cons

  • Resume viewing- does not always show
  • Note Tracking
  • Candidate Searching
  • Candidate's Applicant fields do not follow the candidate when they are moved from job to job

Return on Investment

  • Gives us a formalized ATS
  • Allows me to collaborate with other members of the team
  • Allows us to set pre-screen questions for applicants

Alternatives Considered

iCIMS Talent Cloud and Bullhorn ATS & CRM

Other Software Used

Linkedin Recruiter, SeekOut, Microsoft Power BI, Microsoft Excel, Microsoft Teams, Microsoft SharePoint