Smartsupp vs. Zendesk Chat
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Smartsupp | Score9.3 out of 10 | N/A | Czech company Smartsupp offers a live chat tool with a free version. The paid versions include visitor tracking and recording, and agent performance statistics. | $20 per month |
 Zendesk Chat | Score8.5 out of 10 | N/A | Zendesk Chat (formerly Zopim) is a live chat tool developed by the Singaporean company also called Zopim, acquired by Zendesk in April 2014. | $11.20 per month |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | Optional | Optional | ||||||||||||||
| Additional Details | Discount available for annual pricing. | The pricing above is price per user per month. You will get a discount when you opt for annual payment. | ||||||||||||||
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| Chat Analytics and Reports |
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| Smartsupp | Zendesk Chat | |
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| Likelihood to Recommend | 7.9 | 9.0 |
| Likelihood to Renew | - | 8.0 |
| Usability | 8.1 | - |
| Support Rating | - | 8.4 |