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Smith.ai

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Smith.ai

19 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Smith.ai

    Score9 out of 10
    		N/ASmith.ai is a call answering platform for businesses of all sizes. The AI Receptionist from Smith.ai handles call scenarios, such as qualifying leads, answering questions, and scheduling appointments 24/7. Smith.ai Virtual Receptionists aim to maximize meaningful interactions, with the goal of moving a business forward with a professional human touch. With its integration ecosystem of over 7,000 platforms — like HouseCall Pro, ServiceTitan, MyCase, and HubSpot— call data flows directly into a…

    $95

    per month

    Pricing
    Smith.ai
    Editions & Modules
    Starter
    $95
    per month
    Basic
    $270
    per month
    Pro
    $800
    per month
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Smith.ai
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional DetailsAll plans include: - Lead screening - Lead qualification - Appointment booking - Intake - Call transfers & routing - Live agents on standby 24/7 - Instant call summaries - Bilingual English/Spanish call handling - Comprehensive dashboard with rich business insights - Dedicated phone number - Phone and e-mail support Additional features available: - Integration with CRM software - including ServiceTitan, HubSpot, and Clio), Zapier, Slack and others
    More Pricing Information
    Community Pulse
    Smith.ai
    Considered Both Products
    Smith.ai
    Shawn Hamp, Esq.
    Attorney at Law in Corporate at The Law Offices of Shawn B. Hamp, P.C. (Law Practice, 1-10 employees)
    Chose Smith.ai
    I have priced services with Ngage and Apex Chat. Smith.ai is more cost-efficient than these competitors.

    Most services charge a very high per qualified lead basis. Sometimes $35 or higher per lead. Considering that not all qualified leads convert, client acquisition costs can …
    Incentivized
    Verified User
    Chose Smith.ai
    Came down to pricing. Smith.ai Live Website Chat did not have the same level of customization and support as other alternatives but there are enough customization and tools that it was clear it would solve the problems and at a good price.
    Incentivized
    Lance Cook
    Founder SavvyMarketing.ca in Marketing at SavvyMarketing.ca (Marketing & Advertising, 1-10 employees)
    Chose Smith.ai
    1. Better support in setting up.
    2. Better service now that I'm using their system.
    3. Very professional sales team talking and chatting with my prospects.
    Incentivized
    Maria N. Jonsson
    Law Offices of Maria N. Jonsson, PC in Legal at Law Offices of Maria N. Jonsson, PC (Law Practice, 1-10 employees)
    Chose Smith.ai
    Value without compromising quality. Excellent support.
    Incentivized
    Eloisa Rodriguez
    Paralegal/Office Manager in Legal at Sachdev Legal Group (Law Practice, 1-10 employees)
    Chose Smith.ai
    We use the Smith.ai Receptionist services. We selected website chat after having a conversation with our account manager who explained the features. We started off with a free trial, but when we saw how many visitors actually use the chat feature and how many relevant chats we …
    Incentivized
    Neal Cornett
    President in Marketing at Sigmategy, Inc. (Marketing & Advertising, 1-10 employees)
    Chose Smith.ai
    We have tried a number of free and annual price chat solutions on the website but this is the first one that is great on mobile devices and intelligent enough to match questions to answers. This has been a hidden gem in delivering new client leads with a lead to client close …
    Incentivized
    Verified User
    Chose Smith.ai
    • Ruby Receptionist - Used it for 1 year. Poor service, not as many features. Smith.ai is light years beyond Ruby.
    • Back Office Betties - Investigated, did not use, mainly because Smith offered 24/7 service and way more chat and text options.
    • Various Virtual Office Services that …
    Incentivized
    Olivia Sheppard
    Attorney in Legal at Olivia Sheppard Attorney at Law, PLLC (Law Practice, 1-10 employees)
    Chose Smith.ai
    I have not used other chat services. I use Smith.ai Receptionists and that service from Smith.ai has been flawless, so I went with them for chat as well.
    Incentivized
    Verified User
    Chose Smith.ai
    Quick turn around in providing our office a transcript of the chat. Easy set up for automatic responses.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Smith.ai
    Likelihood to Recommend
    9.1
    (15 ratings)
    Usability
    8.6
    (9 ratings)
    Support Rating
    9.0
    (14 ratings)