Smoothwall UTM vs. Zscaler Internet Access

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Smoothwall UTM
Score 9.0 out of 10
N/A
Smoothwall UTM is a firewall security suite for educational environments. It includes the standard firewall services, as well as load balancing, and has hardware and software deployment options.N/A
Zscaler Internet Access
Score 8.8 out of 10
N/A
Zscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.N/A
Pricing
Smoothwall UTMZscaler Internet Access
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Smoothwall UTMZscaler Internet Access
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Smoothwall UTMZscaler Internet Access
Features
Smoothwall UTMZscaler Internet Access
Firewall
Comparison of Firewall features of Product A and Product B
Smoothwall UTM
9.3
Ratings
8% above category average
Zscaler Internet Access
-
Ratings
Identification Technologies9.00 Ratings00 Ratings
Visualization Tools10.00 Ratings00 Ratings
Content Inspection9.00 Ratings00 Ratings
Policy-based Controls9.00 Ratings00 Ratings
Active Directory and LDAP10.00 Ratings00 Ratings
Firewall Management Console10.00 Ratings00 Ratings
Reporting and Logging9.00 Ratings00 Ratings
VPN10.00 Ratings00 Ratings
High Availability8.00 Ratings00 Ratings
Stateful Inspection9.00 Ratings00 Ratings
Proxy Server9.00 Ratings00 Ratings
Identity Management
Comparison of Identity Management features of Product A and Product B
Smoothwall UTM
-
Ratings
Zscaler Internet Access
5.0
Ratings
56% below category average
Multi-Factor Authentication00 Ratings5.00 Ratings
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Smoothwall UTM
-
Ratings
Zscaler Internet Access
10.0
Ratings
6% above category average
Endpoint Detection and Response (EDR)00 Ratings10.00 Ratings
Threat Intelligence
Comparison of Threat Intelligence features of Product A and Product B
Smoothwall UTM
-
Ratings
Zscaler Internet Access
9.5
Ratings
7% above category average
Network Analytics00 Ratings9.70 Ratings
Threat Recognition00 Ratings9.40 Ratings
Vulnerability Classification00 Ratings9.40 Ratings
Automated Alerts and Reporting00 Ratings9.40 Ratings
Threat Analysis00 Ratings9.70 Ratings
Threat Intelligence Reporting00 Ratings9.70 Ratings
Automated Threat Identification00 Ratings9.10 Ratings
Zero Trust Security
Comparison of Zero Trust Security features of Product A and Product B
Smoothwall UTM
-
Ratings
Zscaler Internet Access
9.7
Ratings
4% above category average
Continuous Verification00 Ratings9.70 Ratings
Secure Web Gateways00 Ratings9.70 Ratings
Network Flow Control00 Ratings9.70 Ratings
Network Traffic Analysis00 Ratings9.40 Ratings
Segmentation Leveraging00 Ratings10.00 Ratings
Admin Access Control00 Ratings9.40 Ratings
Network Data Encryption00 Ratings9.40 Ratings
Network Topology Mapping00 Ratings10.00 Ratings
User Ratings
Smoothwall UTMZscaler Internet Access
Likelihood to Recommend
9.0
(0 ratings)
8.7
(0 ratings)
Usability
-
(0 ratings)
8.5
(0 ratings)
Support Rating
-
(0 ratings)
8.1
(0 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
Smoothwall UTMZscaler Internet Access
Likelihood to Recommend
After a year of using the Smoothwall UTM Firewall solution, we can say that it is a secure solution, it offers a graphical interface for configuration and access with easy understanding and usability, the security features and blocking of url and applications work very well and also protects against malware and ransomware. For small and even intermediate scenarios I recommend it, but not for very large scenarios. Licenses can be renewed and are priced very well compared to competitors.
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Zscaler Internet Access has extremely powerful category selection and it is very easy to create your own destinations for inspection and policy exceptions (SSL exception specifically). It is also very affordable and just as powerful (if not more) than some of the other solutions I have used in the past to achieve internet security.
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Pros
  • easy to manage by its web platform that allows quick access to system functions
  • allows the administration of the company's network by creating IP navigation permissions to prevent access to unprotected pages
  • this system can be installed on computers with very few resources and even with old equipment just by adapting an additional network card. This is helpful for companies that are starting and do not have much capital to invest but need to protect their systems
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  • The depth that Cloud App control policies can go into. Being able to control individual actions within an application, more than just all or nothing access.
  • The UX/UI design makes it really easy to navigate the portal.
  • Understanding how cloud app/url control policy gets evaluated and creating/editing existing policy is extremely straightforward.
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Cons
  • Rare problems have been noticed when there are many connections at the same time.
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  • Easier interface on the menus so they don't disappear.
  • Help, I'm contacting support only through the ZIA portal, but I'm unable to use the link easily.
  • Mobile interface changes.
  • The searching function for the logs is tricky and challenging to use, and the menu always pops down when trying to find the proper function.
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Likelihood to Renew
No answers on this topic
While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
Key Gaps:
1. Advanced Threat Costs:
ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.
2. API Banking Scalability:
ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.
3. RBI Future-Proofing:
Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.
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Usability
No answers on this topic
The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.
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Performance
No answers on this topic
There are often performance issues reported
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Support Rating
No answers on this topic
Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
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Alternatives Considered
Smoothwall is a system that is cheaper than just a free license due to being a Linux distribution. Simplewall is a bit more for robust equipment or large networks.
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Zscaler Internet Access is most akin to ZPA - we bought both at the same time to handle all traffic internally and externally. In terms of quality - I would make the statement that Zscaler Internet Access is a simpler product but that's also cause there are no App Connectors involved in that process.
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Return on Investment
  • Internal network security and intruder protection for a cost-effective solution.
  • The solution contributed and greatly reduced malware attacks and ddos ​​attacks.
  • Reports allowed more accurate analysis.
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  • Has allowed us to remove other products that were suboptimal
  • Saved us money overall by stacking it with other Zscaler products
  • Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices
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ScreenShots

Zscaler Internet Access Screenshots

Screenshot of an overview of Zscaler Internet Access (ZIA), a cloud native security service edge (SSE) solution that builds on a decade of secure web gateway leadership. Offered as a scalable SaaS platform through Zscaler's security cloud, it replaces legacy network security solutions, preventing advanced attacks and data loss with a comprehensive zero trust approach. ZIA is integrated into the Zscaler Zero Trust Exchange™ to provide superior defense-in-depth, secure connectivity, end user experience, and administrative visibility and control.