SnapEngage vs. Zendesk Chat
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 SnapEngage | Score7.5 out of 10 | N/A | SnapEngage can be installed on any website and is designed for companies of any size. Sales and Support teams can chat with company website visitors while they browse and offer assistance in real time. This solution includes a "Call Me" feature to incorporate voice and text communication in one bundle. SnapEngage's real-time integration with CRM platforms and Help Desk automatically creates new leads or support cases when visitors request help from the company website. Chat transcripts are… | $60 per month |
 Zendesk Chat | Score8.5 out of 10 | N/A | Zendesk Chat (formerly Zopim) is a live chat tool developed by the Singaporean company also called Zopim, acquired by Zendesk in April 2014. | $11.20 per month |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | Enterprise plans are also available and are custom tailored to the business' specific needs. | The pricing above is price per user per month. You will get a discount when you opt for annual payment. | ||||||||||||||
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| SnapEngage | Zendesk Chat | |
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| Likelihood to Recommend | 7.5 | 9.0 |
| Likelihood to Renew | 9.0 | 8.0 |
| Support Rating | 5.0 | 8.4 |