Social Data Intelligence SM2 vs. Sprinklr Social
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Social Data Intelligence SM2 | Score5.1 out of 10 | N/A | Social Data Intelligence is based on technology acquired with SM2, following its acquisition of Alterian in 2011. Alterian, in turn, had acquired the product from Techrigy in 2009. After SDL acquired Alterian, they divested Social Data Intelligence and SM2 in 2017. Social Data Intelligence (formerly SM2) was a listening platform that competed directly with Radian6 and Sysomos. It is used by both enterprises and PR/marketing agencies. | $400 per month |
 Sprinklr Social | Score9.2 out of 10 | N/A | Sprinklr Social’s platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with capabilities across publishing, engagement, listening, analytics, employee advocacy, influencer marketing and commerce. Content planning and scheduling using an editorial calendar, with a digital asset manager and the ability to publish across channels at AI… | $359 per month per seat |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | Discount available for annual pricing. | ||||||||||||||
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| Social Data Intelligence SM2 | Sprinklr Social | |
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| Likelihood to Recommend | - | 10.0 |
| Likelihood to Renew | - | 7.0 |
| Usability | - | 10.0 |
| Availability | - | 9.1 |
| Performance | - | 8.2 |
| Support Rating | - | 10.0 |
| In-Person Training | - | 7.0 |
| Online Training | - | 8.4 |
| Implementation Rating | - | 9.0 |
| Product Scalability | - | 8.2 |