Social Mention vs. Trackur

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Social Mention
Score 8.2 out of 10
N/A
Social Mention is a free tool which is a kind of Google search for the social web. It provides basic search and alerts across a very broad variety of social channels.N/A
Trackur
Score 6.0 out of 10
N/A
Trackur is designed for reputation management. It searches for mentions across the social web, and indicates the influence of people making the comments.N/A
Pricing
Social MentionTrackur
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Social MentionTrackur
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Social MentionTrackur
User Ratings
Social MentionTrackur
Likelihood to Recommend
8.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
10.0
(0 ratings)
Implementation Rating
7.0
(0 ratings)
-
(0 ratings)
User Testimonials
Social MentionTrackur
Likelihood to Recommend
If you are curious about what someone is saying about your brand, this tool helps you to know how your brand is performing on all social media sites. Also seeing the previous results you can predict future performance. This data helps a lot in the future planning. This tool doesn't give perfect results though. Also, it can indicate your sentiments of mentions if they are angry, or happy.
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This was well suited for doing research, especially on kids and young adults
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Pros
  • Find sentiment of online buzz for your product/service/brand
  • Monitor many different online websites that are talking about your brand all in one place
  • Find keywords that are being used by consumers when they think of you
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  • Create patterns and webs
  • Properly filter social media posts according to the topic you search
  • Overall display of all posts is easy to read and view
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Cons
  • Filtering - better filtering of unrelated brand info. i.e. we are only interested in @accav items from the US - not from overseas
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  • Instructions on how to use the program
  • Sub-categorize the social media posts
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Likelihood to Renew
I love that Social Mention is so easy to use. It does not take a long time to learn how to navigate the site when you need information quickly. I don't use it as much in my new job, but I recommend it for basic monitoring and when you need social media information right away
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It was very useful and helped the students learn a lot
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Implementation Rating
It doesn't work as well since we changed our name. We used to have a very unique twitter handle etc. so it was easier for social mention to find us. For folks who have unique names it's excellent if you don't it may not be that helpful.
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Alternatives Considered
Social Mention stacks up against these as Social Mention is more reliable for data than others. it provides really nice statistics of reach, influence, sentiment and helps find brand's influences. It is quick and offers a great snapshot of the volume of your Tweets & Twitter presence. Supports a lot of social media sites like Facebook, Google+ etc.
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Return on Investment
  • The paid-version actually had a negative ROI for us as it would sometimes feed us topically inappropriate articles and didn't allow us to filter by source so as to eliminate inappropriate blogs and inappropriate news sources (like highly politically partisan ones).
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  • Faster results
  • Easier to analyze results
  • Many results
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ScreenShots