TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SocialPilot

    Score7.4 out of 10
    N/ASocialPilot offers a centralized platform for managing different social media channels and publishing across the channels simultaneously. According to the vendor, SocialPilot's foremost features include analytics and reporting, along with team collaboration and client management. These features enable users to assign tasks, and review their teams work while managing multiple clients at the same time.

    $30

    per month

    Sprout Social

    Score8.6 out of 10
    N/ASprout Social provides social media management, marketing, customer care, data and intelligence, and employee advocacy solutions for brands and agencies, including Ticketmaster, Chipotle, Grubhub, Subaru, and Zendesk. Sprout’s platform is used to simplify social publishing, engagement, reviews, analytics and listening for customers. Sprout also provides customer success and technical support, to deliver consistent value to all users. Any organization, regardless of size or industry, receives…

    $249

    per month per user

    Pricing
    SocialPilotSprout Social
    Editions & Modules
    Essentials
    $30.00
    per month 1 user 7 profiles
    Standard
    $50.00
    per month 3 users and 15 profiles
    Premium
    $100.00
    per month 6 users and 25 profiles
    Ultimate
    $200
    per month unlimited users and 50 profiles
    Enterprise
    Contact Sales
    unlimited users and profiles
    Standard
    $199 annual / $249 monthly
    per user/per month
    Professional
    $299 annual / $399 monthly
    per user/per month
    Advanced
    $399 annual / $499 monthly
    per user/per month
    Free Trial
    Free
    for 30 days
    Offerings
    Pricing Offerings
    SocialPilotSprout Social
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$30 per month - Manage 25 Social Media AccountsNo setup fee
    Additional DetailsA discount is offered for annual billing. Additional users cost $5/user and additional profiles cost $4/profile.—
    More Pricing Information
    Community Pulse
    SocialPilotSprout Social
    Considered Both Products
    SocialPilot Solutions LLP
    No answer on this topic
    Sprout Social
    Chose Sprout Social
    The customer care and account management stuck out to us overall. We felt like we were being taken care of, and not just sold something we didn't need. They allowed us to craft our plan based on what we were interested in and we didn't have to feel guilty about unnecessary …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    SocialPilotSprout Social
    Publishing
    Comparison of Publishing features of SocialPilot and Sprout Social
    Feature
    SocialPilot
    8.0
    4 Ratings
    Sprout Social
    8.5
    110 Ratings
    Content planning and scheduling9.04 Ratings9.5110 Ratings
    Workflow management7.04 Ratings8.796 Ratings
    Audience targeting00 Ratings7.687 Ratings
    Content optimization00 Ratings8.396 Ratings
    Engagement
    Comparison of Engagement features of SocialPilot and Sprout Social
    Feature
    SocialPilot
    10.0
    4 Ratings
    Sprout Social
    8.0
    100 Ratings
    Bulk actions10.04 Ratings8.185 Ratings
    Automated routing and prioritization00 Ratings7.962 Ratings
    Customer interaction histories00 Ratings8.088 Ratings
    Marketing
    Comparison of Marketing features of SocialPilot and Sprout Social
    Feature
    SocialPilot
    2.0
    4 Ratings
    Sprout Social
    7.2
    78 Ratings
    Content marketing2.04 Ratings8.474 Ratings
    Paid media management2.04 Ratings6.23 Ratings
    Lead generation00 Ratings7.257 Ratings
    Campaigns and promotions00 Ratings7.24 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of SocialPilot and Sprout Social
    Feature
    SocialPilot
    9.0
    4 Ratings
    Sprout Social
    8.6
    110 Ratings
    Twitter10.04 Ratings9.098 Ratings
    Facebook10.04 Ratings9.2109 Ratings
    LinkedIn10.04 Ratings9.0100 Ratings
    Instagram6.04 Ratings9.199 Ratings
    Pinterest9.03 Ratings8.633 Ratings
    Google+00 Ratings7.636 Ratings
    YouTube00 Ratings8.01 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of SocialPilot and Sprout Social
    Feature
    SocialPilot
    10.0
    3 Ratings
    Sprout Social
    8.8
    111 Ratings
    Campaign success analytics10.03 Ratings8.9103 Ratings
    Real-time tracking10.02 Ratings8.6100 Ratings
    Competitor analysis00 Ratings8.889 Ratings
    Account management
    Comparison of Account management features of SocialPilot and Sprout Social
    Feature
    SocialPilot
    7.5
    4 Ratings
    Sprout Social
    7.8
    104 Ratings
    Role-based user permissions & privileges9.04 Ratings7.899 Ratings
    Mobile access6.04 Ratings7.892 Ratings
    Listening/monitoring
    Comparison of Listening/monitoring features of SocialPilot and Sprout Social
    Feature
    SocialPilot
    -
    Ratings
    Sprout Social
    7.6
    87 Ratings
    Boolean keyword searches00 Ratings7.465 Ratings
    Filtering out noise/spam00 Ratings7.176 Ratings
    Sentiment analysis00 Ratings7.056 Ratings
    Broad channel coverage00 Ratings8.765 Ratings
    User Ratings
    SocialPilotSprout Social
    Likelihood to Recommend
    8.0
    (4 ratings)
    8.7
    (168 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.5
    (65 ratings)
    Usability
    8.0
    (3 ratings)
    8.6
    (95 ratings)
    Availability
    -
    (0 ratings)
    7.7
    (8 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (7 ratings)
    Support Rating
    10.0
    (2 ratings)
    4.1
    (38 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (11 ratings)
    Ease of integration
    -
    (0 ratings)
    7.8
    (23 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)