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Soffront CRM vs. Veeva CRM

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Soffront CRM

2 Reviews and Ratings

Veeva CRM

21 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Soffront CRM

    Score7 out of 10
    Enterprise companies (1,001+ employees)
    		Soffront offers Soffront CRM Software for Sales, Marketing and Service, which the vendor says is a comprehensive, yet user-friendly platform. All submitted, assigned and resolved cases are tracked within a customizable dashboard. Customer support ticket submissions are automatically routed to the most knowledgeable reps, ensuring the best support. Service Level Agreement (or SLA) Alerts make sure support never falls below committed levels of service. According to the vendor, the product…

    $20

    per month

    Veeva CRM

    Score8.4 out of 10
    		N/AVeeva CRM is an enterprise customer relationship management application for pharmaceutical, biotech, consumer health, and animal health companies. CRM supports field sales and medical teams, including primary care, specialty care, key accounts, retail sales, and medical science liaisons.N/A
    Pricing
    Soffront CRMVeeva CRM
    Editions & Modules
    1,000 Emails
    $4.00
    per month
    5,000 Emails
    $15.00
    per month
    10,000 Emails
    $25.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Soffront CRMVeeva CRM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Soffront CRMVeeva CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Soffront CRM and Veeva CRM
    Feature
    Soffront CRM
    7.8
    2 Ratings
    Veeva CRM
    9.1
    4 Ratings
    Customer data management / contact management9.02 Ratings10.04 Ratings
    Workflow management6.02 Ratings9.04 Ratings
    Territory management7.31 Ratings7.04 Ratings
    Channel / partner relationship management9.02 Ratings9.03 Ratings
    Opportunity management00 Ratings8.03 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings10.03 Ratings
    Contract management00 Ratings10.03 Ratings
    Quote & order management00 Ratings9.03 Ratings
    Interaction tracking00 Ratings10.04 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Soffront CRM and Veeva CRM
    Feature
    Soffront CRM
    5.0
    2 Ratings
    Veeva CRM
    9.3
    3 Ratings
    Case management5.02 Ratings10.03 Ratings
    Help desk management5.02 Ratings10.02 Ratings
    Call center management00 Ratings8.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Soffront CRM and Veeva CRM
    Feature
    Soffront CRM
    9.5
    2 Ratings
    Veeva CRM
    8.5
    3 Ratings
    Lead management10.02 Ratings9.03 Ratings
    Email marketing9.02 Ratings8.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Soffront CRM and Veeva CRM
    Feature
    Soffront CRM
    6.1
    2 Ratings
    Veeva CRM
    9.7
    3 Ratings
    Task management8.21 Ratings10.03 Ratings
    Reporting4.02 Ratings9.03 Ratings
    Billing and invoicing management00 Ratings10.03 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Soffront CRM and Veeva CRM
    Feature
    Soffront CRM
    4.7
    2 Ratings
    Veeva CRM
    8.7
    4 Ratings
    Forecasting4.02 Ratings8.03 Ratings
    Pipeline visualization6.02 Ratings9.03 Ratings
    Customizable reports4.02 Ratings9.04 Ratings
    Customization
    Comparison of Customization features of Soffront CRM and Veeva CRM
    Feature
    Soffront CRM
    7.0
    2 Ratings
    Veeva CRM
    8.8
    4 Ratings
    Custom fields7.02 Ratings8.04 Ratings
    Custom objects00 Ratings7.04 Ratings
    Scripting environment00 Ratings10.03 Ratings
    API for custom integration00 Ratings10.04 Ratings
    Security
    Comparison of Security features of Soffront CRM and Veeva CRM
    Feature
    Soffront CRM
    7.0
    2 Ratings
    Veeva CRM
    9.5
    4 Ratings
    Single sign-on capability6.02 Ratings9.04 Ratings
    Role-based user permissions8.02 Ratings10.04 Ratings
    Social CRM
    Comparison of Social CRM features of Soffront CRM and Veeva CRM
    Feature
    Soffront CRM
    6.0
    2 Ratings
    Veeva CRM
    8.5
    1 Ratings
    Social data7.02 Ratings8.01 Ratings
    Social engagement5.02 Ratings9.01 Ratings
    Platform
    Comparison of Platform features of Soffront CRM and Veeva CRM
    Feature
    Soffront CRM
    7.0
    2 Ratings
    Veeva CRM
    10.0
    4 Ratings
    Mobile access7.02 Ratings10.04 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Soffront CRM and Veeva CRM
    Feature
    Soffront CRM
    -
    Ratings
    Veeva CRM
    9.0
    2 Ratings
    Marketing automation00 Ratings9.02 Ratings
    Compensation management00 Ratings9.01 Ratings
    User Ratings
    Soffront CRMVeeva CRM
    Likelihood to Recommend
    7.0
    (2 ratings)
    9.0
    (4 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (1 ratings)
    -
    (0 ratings)