Dynatrace vs. SolarWinds AppOptics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dynatrace
Score 8.0 out of 10
N/A
Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.
$0
per synthetic request
SolarWinds AppOptics
Score 8.0 out of 10
N/A
SolarWinds AppOptics (formerly Librato) is an IT infrastructure monitoring service and APM, based on technology acquired by SolarWinds with Librato in 2015 to expand its cloud monitoring portfolio.N/A
Pricing
DynatraceSolarWinds AppOptics
Editions & Modules
Synthetic Monitoring
$0.001
per synthetic request
Kubernetes Platform Monitoring
$0.002
per hour for any size pod
Real User Monitoring
$0.00225
per session
Application Security
$0.018
per hour for 8 GIB host
Infrastructure Monitoring
$0.04
per hour for any size host
Full-Stack Monitoring
$0.08
per hour for 8 GIB host
No answers on this topic
Offerings
Pricing Offerings
DynatraceSolarWinds AppOptics
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DynatraceSolarWinds AppOptics
Features
DynatraceSolarWinds AppOptics
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Dynatrace
-
Ratings
SolarWinds AppOptics
6.9
Ratings
10% below category average
Application monitoring00 Ratings8.50 Ratings
Database monitoring00 Ratings7.50 Ratings
Threshold alerts00 Ratings6.50 Ratings
Predictive capabilities00 Ratings4.60 Ratings
Application performance management console00 Ratings7.20 Ratings
Collaboration tools00 Ratings6.00 Ratings
Out-of-the box templates to monitor applications00 Ratings6.20 Ratings
Application dependency mapping and thresholding00 Ratings6.60 Ratings
Virtualization monitoring00 Ratings7.30 Ratings
Server availability and performance monitoring00 Ratings8.10 Ratings
Server usage monitoring and capacity forecasting00 Ratings7.30 Ratings
IT Asset Discovery00 Ratings7.20 Ratings
User Ratings
DynatraceSolarWinds AppOptics
Likelihood to Recommend
8.0
(0 ratings)
7.8
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
9.1
(0 ratings)
Usability
7.9
(0 ratings)
9.6
(0 ratings)
Availability
8.2
(0 ratings)
-
(0 ratings)
Performance
7.3
(0 ratings)
-
(0 ratings)
Support Rating
8.2
(0 ratings)
9.0
(0 ratings)
In-Person Training
8.2
(0 ratings)
-
(0 ratings)
Online Training
8.2
(0 ratings)
-
(0 ratings)
Implementation Rating
7.9
(0 ratings)
-
(0 ratings)
Configurability
7.3
(0 ratings)
-
(0 ratings)
Ease of integration
7.3
(0 ratings)
-
(0 ratings)
Product Scalability
7.3
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(0 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(0 ratings)
-
(0 ratings)
User Testimonials
DynatraceSolarWinds AppOptics
Likelihood to Recommend
Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
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AppOptics is good for small to medium-sized organizations with less than 150 servers or less than 40 services to monitor. It performs well for this use case where people need to get an overview of application performance, and 95%ile data is okay. Somewhere every data point and every record is critical; it should be avoided.
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Pros
  • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
  • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
  • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
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  • SolarWinds AppOptics has an easy to use and fast interface. Thus, you can use time more efficiently.
  • SolarWinds AppOptics has as many details as you want. So you only display deep details when you want.
  • SolarWinds AppOptics already has many plugins. So you can easily connect with your other services.
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Cons
  • Dynatrace does not monitor easily on AIX OS.
  • Dynatrace does not monitor easily on a C-based application.
  • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
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  • The only thing that I would add is the possibility to display every single query our servers receive to eventually analyze them and query through them. We could also generate nice visualizations from that. Right now I believe we can only see averages.
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Likelihood to Renew
We have got tremendous support and response from the dynatrace support team as well as the larger community. We still have issues like the lack of role based administration, but we are told that it may be coming in a future release. The team is very supportive and has assisted us in several tough situations.
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We have been using AppOptics for over 3.5 years and expect to continue to renew it for the foreseeable future
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Usability
Dynatrace is great to use once you understand how to use it correctly and get used to the layout of it. While I do not actively use it every day, whenever I do use it, I do have to get refamiliarized with it. However, once you have your dashboards setup correctly with the data that you want to see when you first login to Dynatrace, it's amazing.
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AppOptics has performed well for all of the major functions we have needed it for. Especially when it comes to tracking down response time issues and researching app performance for different pages and different times of day we have been able to do everything we need to. We know there are some more advanced features that could help us in more niche areas, but haven't had the time to delve deeper into using or setting them up.
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Reliability and Availability
Our environment, it never goes down therefore is always available.
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No answers on this topic
Performance
We have not seen where it does slow down an application.
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No answers on this topic
Support Rating
I wish I could have given the ten points but based on my experience in past I am reducing by two points as the penalty. But I am sure that it will have improved in the past few months. They need some improvement on ticket handling. Overall I appreciate some of the support folks who responded quickly and also were ready to jump on the Webex and get the problem understood to fix it.
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Solarwinds AppOptics is rated as 9 out of 10 and the reason is there are still few areas where AppOptics needs to improve such as Service Now Integration, GCP Cloud Support, Better Dashboard visualization for application transactions flow. Other than these feature everything is there in AppOptics and that's a reason given 9 points out of 10.
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In-Person Training
We did both online and in house training - they used our system so it made more sense.
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No answers on this topic
Online Training
The training was done on our time and with our system.
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No answers on this topic
Implementation Rating
Using Dynatrace support services to assist (and lead) the implementation was extremely important.
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No answers on this topic
Alternatives Considered
Like I mentioned earlier, Dynatrace is a great tool but comes with a heavy price tag. On the other hand, Foglight offers a slightly lower level of expertise in application monitoring but fulfils almost all the requirements you would commonly have. The only major feature lacking in Foglight is the predictive monitoring feature. If you are an SME struggling with budgets, then predictive monitoring is something you can certainly live without.
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What we found positive in AppOptics from others is:
  • Easy to install and manage.
  • Various stack support.
  • Point to point deep-dive metrics and correlation.
  • Metrics like DB connection, query analysis, latency in API calls, and other connections, response codes for various APIs, etc are the key ones in our case, which AppOptics provides efficiently.
  • Alerts can be sent on different channels.
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Scalability
Dynatrace can be used to monitor may software tools
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No answers on this topic
Return on Investment
  • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
  • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
  • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.
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  • Application monitoring troubleshooting became more accurate. Accurate results save more man-hours of manual troubleshooting.
  • As Realtime monitoring and alerts provide more flexibility, downtime can be minimized and Accurate Root causes can be provided.
  • Dashboards can be useful for making future strategy based on trends.
  • Installation and integration is easy.
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ScreenShots

SolarWinds AppOptics Screenshots

Screenshot of AppOptics Home ScreenScreenshot of AppOptics DashboardScreenshot of AppOptics TracesScreenshot of AppOptics Trace Root CauseScreenshot of AppOptics InfrastructureScreenshot of Host Heat Map