SolarWinds Papertrail vs. XpoLog

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SolarWinds Papertrail
Score 8.9 out of 10
N/A
Austin based SolarWinds acquired log management tool Papertrail in April, 2015.N/A
XpoLog
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
XpoLog is a log management and machine data analysis solution. This solution is designed to provide support in ITOA, Cyber Security, Compliance & Regulations, Cloud, IOT, and more. The vendor offers premium support to all of their customers.N/A
Pricing
SolarWinds PapertrailXpoLog
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
SolarWinds PapertrailXpoLog
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsActually, we are all-in-one platform, no hidden fees. Unlimited users, unlimited sources, unlimited retention. All analytic apps are included, automated collection and parsing is included, unlimited monitors and alerts, all integrations are included. Transparent pricing.
More Pricing Information
Community Pulse
SolarWinds PapertrailXpoLog
Considered Both Products
SolarWinds Papertrail
Chose SolarWinds Papertrail
Papertrail is faster and easier to use. Simplicity and ease of use are really important to our team.
Chose SolarWinds Papertrail
I selected SolarWinds Papertrail because it was cheap and already provided precisely the integration surface required by the Heroku stack. It probably provided the least number of 'useful' features (out of the bunch) due to the nature of my logs and the post-mortem updates …
Chose SolarWinds Papertrail
We started with SolarWinds Papertrail and have never left.
Chose SolarWinds Papertrail
NR logging just didn't seem to work all that well for us. We had issues with logs getting to them. SolarWinds Papertrail was much simpler to set up.
Chose SolarWinds Papertrail
SolarWinds Papertrail is easier to set up, and in my opinion, its UI is quicker for searching specific logs. LogDNA (now Mezmo) have advantage in the UI look and in the power to create charts and counters.
Chose SolarWinds Papertrail
CloudWatch, by itself, is terrible at search. CloudWatch Insights works great and has powerful search capabilities, but it's more difficult to set up alerts. Also, because Insights charges per search, you have the potential to accumulate a large bill if you need to do many …
Chose SolarWinds Papertrail
SolarWinds Papertrail is as easy and intuitive to use as Amazon CloudWatch is hard and intuitive.
Chose SolarWinds Papertrail
As a way to just read your logs in a stream, aggregated across apps, it does that better than Datadog or Honeycomb. While DataDog does have a logging product, Honeycomb does not, so Honeycomb + SolarWinds Papertrail could be useful.
Chose SolarWinds Papertrail
Papertrail offers a much easier to use solution than Azure. We were able to integrate it into our applications without much work and the solution works robustly. Papertrail offers traditional logging services, only, but we have used sysdig monitor together with papertrail and …
Chose SolarWinds Papertrail
I much prefer SolarWinds Papertrail as it just makes things so much easier to read and follow through than other tools. It's much faster, and so much easier to set up and get into a running state. It takes us on average maybe 5-10 minutes to configure our apps to send log data.
Chose SolarWinds Papertrail
AWS user interface and user experience is not really great, its really hard to trace logs on their console. Papertrail offers so much better user experience for us, its also very easy to setup alarm on Papertrail whenever something's gone wrong. I personally choose Papertrail …
Chose SolarWinds Papertrail
We have used other services such as Coralogix before but love SolarWinds Papertrail for its ease of use and not-too-bloated features. This also makes our engineers and other staff use it more often.
Chose SolarWinds Papertrail
We have used Papertrail right from day 1 of our startup. We didn't find any major drawbacks for us to check/evaluate anything else. Part of the reason is also that we started with Heroku and Papertrail was available as an add on for Heroku.
XpoLog

No answer on this topic

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SolarWinds PapertrailXpoLog
Small Businesses
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Medium-sized Companies
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User Ratings
SolarWinds PapertrailXpoLog
Likelihood to Recommend
8.6
(0 ratings)
-
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
9.1
(0 ratings)
-
(0 ratings)
Support Rating
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
SolarWinds PapertrailXpoLog
Likelihood to Recommend
SolarWinds Papertrail is great if you have multiple separate applications and you want to be able to view and search all the logs in one place. It also works well for alerts based on certain keywords in log entries (for example, ERROR, WARN, etc.) Since only the first four weeks of logs are searchable in Papertrail, it may not work well for use-cases where much older log entries need to remain searchable.
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Pros
  • Collects logs from many sources in real time.
  • Makes it really easy to filter logs to dig into the logs of many services working simultaneously.
  • Alerts triggered on certain search matches.
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No answers on this topic
Cons
  • The CLI was a bit clunky and required some Linux-y thought to get right (obviously more designed with scripting in mind)
  • Tracking logs in real time (think something like `tail`) wasn't wildly intuitive
  • Accessing/searching archives required a lot of CLI-style pulling/extracting/reg-exing
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Likelihood to Renew
We are definitely going to continue using Papertrail. It's been a lifesaver.
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No answers on this topic
Usability
It's extremely easy to use. I and new colleagues have never had any issues configuring this tool or setting it up, it works almost out of the box with very simple instructions to follow to configure it to our own environment. I would highly recommend it on that ability alone.
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No answers on this topic
Support Rating
I honestly have never had the need to use the support team, as we have not run into any issues so far. If we did however, judging from how the tool itself works, I don't doubt that the team would provide excellent support for any issues that we may possibly run into.
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Alternatives Considered
I selected SolarWinds Papertrail because it was cheap and already provided precisely the integration surface required by the Heroku stack. It probably provided the least number of 'useful' features (out of the bunch) due to the nature of my logs and the post-mortem updates that were required to make them usable.
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No answers on this topic
Return on Investment
  • We are alarmed properly so it makes it easy for us to monitor the server.
  • Very easy to debug our apps when something's gone wrong (bug) in the production server.
  • Noticed whenever any third party scan was going on our server.
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ScreenShots

SolarWinds Papertrail Screenshots

Screenshot of Screenshot of Screenshot of

XpoLog Screenshots

Screenshot of Dozends of out-of-the-box analytic apps, highly customble.Screenshot of An app dashboard example.Screenshot of Apps with ready to use dashboards and reportsScreenshot of AI-powered problem discoveryScreenshot of log viewerScreenshot of automated parsing and collection