| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 New Relic | Score7.9 out of 10 | N/A | New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring. | $0 No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks |
 SolarWinds Pingdom | Score9.8 out of 10 | N/A | SolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service. | $14.95 per month |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| New Relic | SolarWinds Pingdom | |
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| Considered Both Products | Chose New Relic New Relic and pingdom has the capability to monitor many parameters of the customers but New Relic has more products integrated into the app itself Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose New Relic Solarwinds was good until they migrated to a new kind of offering and discounting the old product making it more expensive and less flexible for our specific use-case. The free trial also helped me try and get started without needing to commit. I think right now New Relic is the … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info | Chose SolarWinds Pingdom Pricing and easiness to set up Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose SolarWinds Pingdom Some of the products mentioned here are much more "holistic solutions" for monitoring, analyzing, logging, alerting, etc., but for the use case, we use SolarWinds Pingdom. I think that SolorWinds Pingdom is much simpler and friendlier for configuring and maintaining. We … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| New Relic | SolarWinds Pingdom | |
|---|---|---|
| Likelihood to Recommend | 6.6 | 4.5 |
| Likelihood to Renew | 9.0 | 10.0 |
| Usability | 8.9 | 10.0 |
| Availability | 9.1 | - |
| Performance | 8.2 | 6.0 |
| Support Rating | 7.4 | 4.1 |
| Implementation Rating | 8.0 | - |
| Configurability | 9.1 | - |
| Ease of integration | 9.1 | - |
| Product Scalability | 9.1 | - |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 7.3 | - |
