| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Solid User Tests | Enterprise companies (1,001+ employees) | Solid is a user testing solution featuring Anna, a virtual avatar, that moderates tests for the user. Solid allows researchers to run tests where testers don't behave unnaturally. They are not told to read scripts or think aloud in unusual sequences. This hurts their testing experience. Instead, Solid gives them space to go at their own pace, and to think aloud only when they become silent. Solid enables users to test prototypes, websites and native apps, or anything as long as a… | $99 per month per user | |
 Userlytics | N/A | Userlytics headquartered in San Francisco provides their suite of usablity testing tools for UI or website developers (or deliverers of similar digital assets) on a pay-as-you-go / per participant basis, or a subscription basis. | N/A |
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| Editions & Modules |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Solid offers two different payment plans: - per study: one-time fee - per user: monthly or yearly fee A per-user payment plan is scalable for up to 6 researchers (editors) | — | ||||||||||||||
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| Solid User Tests | Userlytics | |
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| Considered Both Products |  Solid User Tests No answer on this topic |  Userlytics  Sarah O'Donnell UX & CRO Executive Chose Userlytics We used WhatUsersDo. However, the tool currently got bought out by a bigger company and were removing the remote research tool. We chose to use Userlytics as it stacked up well against competitors. |
| Solid User Tests | Userlytics | |
|---|---|---|
| Small Businesses |  Smartlook Score 8.2 out of 10 | Smartlook Score 8.2 out of 10 |
| Medium-sized Companies |  Optimal Score 9.0 out of 10 | Optimal Score 9.0 out of 10 |
| Enterprises | Optimal Score 9.0 out of 10 | Optimal Score 9.0 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Solid User Tests | Userlytics | |
|---|---|---|
| Likelihood to Recommend | - (0 ratings) | 7.6 (0 ratings) |
| Likelihood to Renew | - (0 ratings) | 7.0 (0 ratings) |
| Usability | - (0 ratings) | 9.0 (0 ratings) |
| Availability | - (0 ratings) | 4.0 (0 ratings) |
| Performance | - (0 ratings) | 5.0 (0 ratings) |
| Support Rating | - (0 ratings) | 9.0 (0 ratings) |
| In-Person Training | - (0 ratings) | 9.0 (0 ratings) |
| Online Training | - (0 ratings) | 7.0 (0 ratings) |
| Implementation Rating | - (0 ratings) | 8.0 (0 ratings) |
| Configurability | - (0 ratings) | 2.0 (0 ratings) |
| Ease of integration | - (0 ratings) | 5.0 (0 ratings) |
| Product Scalability | - (0 ratings) | 5.0 (0 ratings) |
| Vendor post-sale | - (0 ratings) | 2.0 (0 ratings) |
| Vendor pre-sale | - (0 ratings) | 7.0 (0 ratings) |
| Solid User Tests | Userlytics | |
|---|---|---|
| Likelihood to Recommend | No answers on this topic |
 Kristina Guzikova, UXC UX Manager |
| Pros | No answers on this topic |
Sarah O'Donnell UX & CRO Executive |
| Cons | No answers on this topic |
Kristina Guzikova, UXC UX Manager |
| Usability | No answers on this topic |
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| Support Rating | No answers on this topic |
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| In-Person Training | No answers on this topic |
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| Online Training | No answers on this topic |
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| Implementation Rating | No answers on this topic |
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| Alternatives Considered | No answers on this topic |
Sarah O'Donnell UX & CRO Executive |
| Scalability | No answers on this topic |
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| Return on Investment | No answers on this topic |
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| ScreenShots | Solid User Tests Screenshots    | Userlytics Screenshots      |