TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Userlytics

    Score8 out of 10
    N/AUserlytics headquartered in San Francisco provides their suite of usablity testing tools for UI or website developers (or deliverers of similar digital assets) on a pay-as-you-go / per participant basis, or a subscription basis.

    $3,450

    per year

    Pricing
    Userlytics
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Userlytics
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Userlytics
    Considered Both Products
    Userlytics
    Chose Userlytics
    Userlytics can be a good alternate in terms of price point and has a better integration of apps like invision which helps.
    Mobile recording needs to be improved. Nowadays, competitors are way better in terms of functionality comparision.
    Incentivized
    Chose Userlytics
    I have not seen anything close to Userlytics to compare.
    Incentivized
    Chose Userlytics
    We used WhatUsersDo. However, the tool currently got bought out by a bigger company and were removing the remote research tool. We chose to use Userlytics as it stacked up well against competitors.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Userlytics
    Likelihood to Recommend
    7.6
    (4 ratings)
    Likelihood to Renew
    7.0
    (1 ratings)
    Usability
    9.0
    (2 ratings)
    Availability
    4.0
    (1 ratings)
    Performance
    5.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    In-Person Training
    9.0
    (1 ratings)
    Online Training
    7.0
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    Configurability
    2.0
    (1 ratings)
    Ease of integration
    5.0
    (1 ratings)
    Product Scalability
    5.0
    (1 ratings)
    Vendor post-sale
    2.0
    (1 ratings)
    Vendor pre-sale
    7.0
    (1 ratings)