Solid User Tests vs. UserTesting
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Solid User Tests | Score10 out of 10 | Enterprise companies (1,001+ employees) | Solid is a user testing solution featuring Anna, a virtual avatar, that moderates tests for the user. Solid allows researchers to run tests where testers don't behave unnaturally. They are not told to read scripts or think aloud in unusual sequences. This hurts their testing experience. Instead, Solid gives them space to go at their own pace, and to think aloud only when they become silent. Solid enables users to test prototypes, websites and native apps, or anything as long as a… | $252 one-time fee per study |
 UserTesting | Score8 out of 10 | N/A | UserTesting helps UX researchers, designers, product teams, and marketers gather actionable insights through research, testing, and feedback. With a network of real people ready to share their perspectives, UserTesting enables organizations to make customer-first decisions at scale. | N/A |
| Solid User Tests | UserTesting | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Solid offers two different payment plans: - per study: one-time fee - per user: monthly or yearly fee A per-user payment plan is scalable for up to 6 researchers (editors) | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Solid User Tests | UserTesting | |
|---|---|---|
| Likelihood to Recommend | - | 8.1 |
| Likelihood to Renew | - | 8.3 |
| Usability | - | 8.1 |
| Availability | - | 9.1 |
| Performance | - | 9.1 |
| Support Rating | - | 8.3 |
| Implementation Rating | - | 4.6 |
| Configurability | - | 7.3 |
| Product Scalability | - | 7.3 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 9.1 |