Independently Invited by TrustRadius
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Splashtop | Score8.5 out of 10 | N/A | Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop presents their solution as secure, high-performing, and fit to specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device.… | $99 per year per user |
TeamViewer | Score8.5 out of 10 | N/A | TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features. | $299 per year |
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| Considered Both Products | ![]() IT Technician in Information Technology at Computer Geeks (Information Technology & Services, 11-50 employees) Chose Splashtop I prefer TeamViewer but it costs a lot more. We do also use TeamViewer for unattended access but the cost is so great that we might look at alternatives when our license expires. If the price was not an issue I would pick TeamViewer Quick Support over Splashtop SOS but for … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Owner in Information Technology at GemTechPc (Information Technology & Services, 1-10 employees) Chose Splashtop Price comparison to TeamViewer is exceptional Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Owner in Corporate at Self-employed (Information Technology & Services, 1-10 employees) Chose Splashtop [In my experience] TeamViewer is just too expensive for what I consider marginal benefit. Splashtop SOS works incredibly well, and while [I feel] TeamViewer does have a performance edge, I just can't justify the massive increase in cost. Plus, to my knowledge, TeamViewer's … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose Splashtop Simply put, Splashtop SOS works. The remote control feature of SOTI's MobiControl just didn't work for us. We spent countless hours working with SOTI to get additional apps to support remote control for various Lenovo tablets. It was a huge burden and it just didn't work. TeamV… Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Principal in Corporate at TML Consulting (Consumer Services, 1-10 employees) Chose Splashtop I have not looked at TeamViewer in quite some time but I found Splashtop SOS for me to be at least a 1 to 1 feature switch. And right now connecting to mobile devices to see a customers screen is included with Splashtop SOS and it is a real value add. I hope it says that way. … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Consultant in Customer Service at warman.net (Computer & Network Security, 1-10 employees) Chose Splashtop Splashtop SOS is similar [for remote control and support] to N-able RMM, and TeamViewer. The selection of Splashtop SOS is primarily for cost control. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Owner/Consultant in Information Technology at EH Consulting LLC (Information Technology & Services, 1-10 employees) Chose Splashtop Initially, it was the cost but, I almost went with TeamViewer because at the time of evaluation Splashtop [SOS] did not support user switching while staying connected (running as a service). This was a deal-breaker for me due to my clients not being an admin. I was going to go … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Owner at FlyDragon Consulting (Professional Training & Coaching, 1-10 employees) Chose Splashtop Splashtop SOS compares fairly well to TeamViewer, however, I feel that TVs features are superior and overall feel more polished. That said, SplashTop has less lag time - if that's even possible. The biggest difference that made the decision to switch a no brainer is that being … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() President in Information Technology at Robintree LLC (Information Technology & Services, 1-10 employees) Chose Splashtop Both are very good but Splashtop SOS has LogMeIn Rescue beat "hands down" on price. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Managing Director in Information Technology at Ecosite Web Hosting (Information Technology & Services, 1-10 employees) Chose Splashtop After evaluating several possible remote support products, Splashtop SOS represented the best value for money to a small business owner. This was largely due to its tiered licensing structure, with the base Splashtop SOS solution providing all the features I needed. This … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose Splashtop Competitors did not have the same great level of performance. Had more disconnects with those as well. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() in Professional Services at Lakeland Electronics (Facilities Services, 11-50 employees) Chose Splashtop It's certainly not as feature rich or the same level of remote management system, but Splashtop SOS is a fraction of the cost and does exactly what I need it to do. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose Splashtop Cost is the best competing factor. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() President in Engineering at Cursed Network Corporation (Computer Networking, 1-10 employees) Chose Splashtop Splashtop SOS is significantly more affordable than its competitors for smaller operations like ours. The base subscription is more than adequate for our use, whereas most competitors overkill single-user capacity. Additionally, competitive products frequently restrict the … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Technical service director in Engineering at Drumco Energy (Electrical & Electronic Manufacturing, 51-200 employees) Chose Splashtop Cheaper. Easier to install. better image quality. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | ![]() IT Director in Information Technology at Cornerstone Computing (Computer Hardware, 1-10 employees) Chose TeamViewer Incentivized Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Verified User Chose TeamViewer TeamViewer is unique that is allows you access content. similarly to Splashtop which allows for the same qaaccessibiity and content. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose TeamViewer Incentivized Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Verified User Chose TeamViewer TeamViewer works similar to the Splashtop application. We do find that performance for both tools is pretty closely matched. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info ![]() IT Technician in Information Technology at SeaQuest LLC (Education Management, 501-1000 employees) Chose TeamViewer Teamviewer was an organizational decision, not one that I made. Splashtop was integrated with NinjaRMM, which is based on ZenDesk; it performed all of the same functionality and had some features that I really appreciated, such as dragging and dropping from my desktop to the … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose TeamViewer Incentivized Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info ![]() De Vries Managed Services at De Vries MSP (Information Technology & Services, 1-10 employees) Chose TeamViewer AnyDesk is also a German company. It's easy to setup a session. Just with a couple of clicks. But the UI is horrible and very old. I also dislike that people that I need to support associate the tool with scammer since so many people do fraudulent activities with this platform … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose TeamViewer Back in the day TeamViewer was great, but the company changed ownership and, in my opinion, things have gone downhill. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Business Development Manager in Information Technology at Iksula Services Pvt. Ltd (Information Technology & Services, 501-1000 employees) Chose TeamViewer TeamViewer was selected primarily due to its broader range of features for larger teams and complex support needs including multi user sessions, Comprehensive remote support, Device Management Tools, Cross Platform Support, integration with other business systems. For business … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() President, Owner in Professional Services at Computer Community Hospital (Information Technology & Services, 1-10 employees) Chose TeamViewer Easier access faster than some of the others. We love the mobile feature where you can use the app to connect when on the road. Also it has the ability to access cell phones as well, which many times helps us help a client with their iphones. Great feature. There have been … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Verified User Chose TeamViewer After discovering the options that we had we decided to go with TeamViewer since we thought it would fit better our needs and we thought it was more trustworthy due to many yrs in the market. We checked the reviews of other users online and we read good things about this … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info ![]() Network Administrator/ IT Operations in Information Technology at Automated Products Inc. (Construction, 51-200 employees) Chose TeamViewer TeamViewer stacked up very well. Has most of the same type of features and It also has a free personal version to use. I like all the features and the direction TeamViewer is heading. We picked TeamViewer because of its ease of use and its secure connection. And the many … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Verified User Chose TeamViewer Remote collaborative capability is much better in TeamViewer as oppose to competition and fast connection makes TeamViewer as better choice Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Senior Software Engineer in Information Technology at Cloudwerx (Computer Software, 51-200 employees) Chose TeamViewer TeamViewer has better support and features such as multiplatform support and file sharing. It is great for collaborations in multi national companies. Quality vise as well it is a great tool and the refresh rate is also quite good.It has great number of communication tools and … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Verified User Chose TeamViewer We tried the products by LogMeIn in the beginning and they were too cumbersome and slow compared to TeamViewer. We needed something straight forward, centralized and that we could do from anywhere in the world and the ease of use of TeamViewer helped achieve all of this. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info ![]() Office Manager at Integrative Dentistry (Medical Practice, 11-50 employees) Chose TeamViewer TeamViewer is a bit simpler to use, and just as secure as the other options we reviewed. The price is a little higher, and maybe one day that could be a factor, but for now while it helps us keep our day going in the event of an IT crisis, that price is the least concerning … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info ![]() Associate Project Manager in Information Technology at Computacenter (Information Technology & Services, 1001-5000 employees) Chose TeamViewer TeamViewer stands good among the one which we reviewed in market. Easy to use from customer end and cost bearable as well. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info ![]() Technical Support Engineer in Customer Service at viastore SYSTEMS North America (Logistics & Supply Chain, 201-500 employees) Chose TeamViewer Well, those these other programs are useful in their own ways, TeamViewer is the most well known and not for no reason. TeamViewer provides the ability to have the unattended access, the chat support, the mobile usage if necessary, and the speed at which you can connect to … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info ![]() IT Support Specialist II in Information Technology at Nantahala Outdoor Center (Hospitality, 51-200 employees) Chose TeamViewer We have evaluated Splashtop, which works well with MacOS and Windows devices. Splashtop seems exclusive to mobile and Windows devices only. We do use TeamViewer because it allows excellent remote access to 95% of our users, which are Windows machines. We also have multiple … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info ![]() IT Operations Manager in Information Technology at Fisheye IT (Information Technology & Services, 11-50 employees) Chose TeamViewer Teamviewer's remote control tool is the most reliable one available in the market. It's miles away from Splashtop or Anydesk. Works every time, works behind firewalls, connections are established fast and work smoothly. If that wasn't enough, file transfer works flawlessly and … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Business Owner in Information Technology at Tech Pad LLC (Computer & Network Security, 1-10 employees) Chose TeamViewer Originally TeamViewer had great technology and a good price. What drew me to it was that it was cheaper than LogMeIn Rescue and you could purchase a perpetual license. It soon became clear that they broke functionality between older and new versions. If you plan on only … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose TeamViewer I did not select TeamViewer over its competition. Its licensing options priced it out of competition for my needs. It also lacked features available from other products such as dual monitor, seamless remote printing, and HD video. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
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| Lived up to sales and marketing promises | ||
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| Splashtop | TeamViewer | |
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| Likelihood to Recommend | 9.3 (481 ratings) | 8.7 (521 ratings) |
| Likelihood to Renew | 9.4 (35 ratings) | 10.0 (64 ratings) |
| Usability | 8.2 (25 ratings) | 9.0 (57 ratings) |
| Availability | 9.8 (5 ratings) | 9.1 (5 ratings) |
| Performance | 9.8 (5 ratings) | 9.1 (5 ratings) |
| Support Rating | 9.6 (440 ratings) | 9.5 (50 ratings) |
| In-Person Training | - (0 ratings) | 9.1 (2 ratings) |
| Online Training | - (0 ratings) | 9.1 (4 ratings) |
| Implementation Rating | 8.3 (16 ratings) | 8.9 (80 ratings) |
| Configurability | 5.0 (2 ratings) | 9.1 (4 ratings) |
| Contract Terms and Pricing Model | 9.1 (1 ratings) | - (0 ratings) |
| Ease of integration | 10.0 (2 ratings) | 9.1 (5 ratings) |
| Product Scalability | 9.8 (5 ratings) | 9.1 (5 ratings) |
| Professional Services | 10.0 (2 ratings) | - (0 ratings) |
| Vendor post-sale | 10.0 (3 ratings) | 8.4 (5 ratings) |
| Vendor pre-sale | 5.1 (3 ratings) | 9.1 (5 ratings) |