LogRhythm NextGen SIEM Platform vs. Splunk Cloud Platform

LogRhythm is good for providing a comprehensive view of the environment. It gives a great outline of whatever is going on in our servers and systems regarding security malfunctions. The SIEM sends real-time notifications when there are some occurrences; like creating a new user and inappropriate login attempts. It also avails a good use case that meets our HIPAA compliance.

Incentivized

I will highly recommend this software because using Splunk
Cloud has helped us become more proactive about handling our security concerns
and better manage our environment. It is one of the finest security software
that is easy to use and also provides analytics. It has excellent features like
creating dashboard security and managing features etc. So you must give it a try once!

Incentivized

• LogRhythm is a great SIEM to learn content on because the building blocks are very intuitive and easy to implement. All of the concepts relevant to content development are literally represented as drag and drop building blocks that can be easily manipulated.
• The statistical building blocks contain powerful anomaly detection capabilities that are extremely difficult to implement in other SIEMs or not possible at all.
• LogRhythm does better event classification than any other SIEM by far. My team typically drops all classification schemes from default installations of SIEMs and rebuilds them from scratch. I can actually use LogRhythms event classifications in rules without worrying about excessive partial matches or correlating unwanted events.

Incentivized

• With Splunk Cloud you get the advantage of moving from POC to Production in a matter of days rather than in months allowing the Business to gain a lot.
• Takes you away from managing infrastructure/administration, allows saving time & money. Reduce the overall TCO (Total Cost of Ownership)
• Move from Reactive to Proactive Monitoring
• Highly secure environment at your finger-tips

Incentivized

• While searching for log events is quick, the interface isn't as user-friendly as other SIEM products.
• Many of the administrative/management functions are only available through the full LogRhythm desktop console, not through the web console.
• The LogRhythm agent, when used for FIM and RIM, is very memory intensive.

Incentivized

• Some of their more advanced features, like ITSI, Machine Learning, or Security Analytics, can be very challenging to setup and configure.
• Splunk Cloud support has been a challenge in the past. They are getting better, but they have had problems responding in a timely manner to issues.
• These are only some minor observations of things I have had to deal with. In general, Splunk is a solid product that is fantastic to use.

Incentivized

LogRhythm is focused on SIEM. That is their core business. Cost of operations, feature set and ease of use. The Log Rhythm support team is outstanding. Overall reliability is good. Reporting module needs some improvement and LR is promising that there will be significant improvements in future releases.

Incentivized

Ease of use and have all the features we need

Incentivized

LogRhythm does a rather decent job of making the functionality advanced (allowing for advanced keyword & field searching, use of "AND" as well as "OR" statements in the search bar) while keeping it accessible (by not requiring a specific syntax to do quick searches). This combined with a user interface that has headings and labels that are intuitive is very helpful.

Incentivized

What it does well:

- Powerful SPL query language for advanced users

- Excellent visualization dashboards

- Comprehensive documentation and community support

Where it needs work:

- Steep learning curve for SPL syntax

- Non-Intuitive UI for beginners

- Complex administration and data model configuration

- Search performance degrades with poor query optimization

Bottom line: Enterprise-grade tool requiring dedicated training investment. Best for teams with experienced analysts.

Incentivized

Support has always been fantastic for this product compared to many other support providers I've worked with. They are always very friendly and seem to be well trained and knowledgeable and never have to wait long for a solution. We usually get the issue fixed in the first call, but also we really haven't had to use support a ton so that's also a plus

Incentivized

Splunk Cloud support is sorely lacking unfortunately. The portal where you submit tickets is not very good and is lacking polish. Tickets are left for days without any updates and when chased it is only sometimes you get a reply back. I get the feeling the support team are very understaffed and have far too much going on. From what I know, Splunk is aware of this and seem to be trying to remedy it.

Incentivized

• Buy professional services.
• Buy and implement the system if possible.
• Remember that the end point log configuration may require other teams in your company to assist you in getting the desired logs from all resources.
• Attend the end user and daily operations training after a period of usage so you are not overwhelmed with information on concepts not yet seen.
• Don't be afraid to call for help during your first months of use.
• Don't close any ticket until you are sure the expected results are verified.
• Use the community forums to discuss issues with your peers.
• Watch the training videos offered by L R University.

Incentivized

The only thing we chose LogRhythm NextGen SIEM Platform for is to allow the Security Analysts to work on the dashboards which don't know much about programming and query languages but has good intuition about cyber-security. It is easy to get hands-on compared to Splunk, which has an initial learning curve before being able to start harnessing its true power. Also, the ticketing system is quite fancy and somehow shows us the recent tickets that we need to jump on, which is not in Splunk.

Incentivized

Microsoft Dynamics is far more complex and far more costly to implement and configure in comparison to Splunk. It can be useful for integrations into existing Microsoft databases. Grafana is quick and easy to deploy and configure. However, it lacks the scale required for an enterprise of our size. It is great for smaller test cases.

Incentivized

• We were able to retire a few older log collection platforms that we had in house. There were 2-3 systems doing the job of LogRhythm.
• We were able to bring some part of the analysis of events back in house and not rely on third party MSS.

Incentivized

• Splunk Cloud has had a positive ROI in helping more efficiently track the cause of Help Desk Tickets.
• The billing model which is based on the amount of data from logs uploaded doesn't alert if a threshold is approaching. This can have a negative ROI.
• The training that I have taken while in-depth and focused is pretty expensive.

Incentivized