TrustRadius: an HG Insights company

Splunk IT Service Intelligence (ITSI) vs. TeamDynamix IT Service Management (ITSM)

Save this comparison

Save this comparison

Splunk IT Service Intelligence (ITSI)

56 Reviews and Ratings

TeamDynamix IT Service Management (ITSM)

10 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Splunk IT Service Intelligence (ITSI)

    Score10 out of 10
    		N/ASplunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A

    TeamDynamix IT Service Management (ITSM)

    Score8.8 out of 10
    		N/ATeamDynamix offers a combined Service & Project Management platform: ticketing, incidents, problems, asset / configuration, change management and project portfolio management – all in one. The vendor describes the solution as highly flexible and configurable – configured to the user's level of ITIL adoption – with a WCAG 2.0 AA compliant portal branded to the user's company. Project Portfolio Management supports waterfall, agile, card wall or task lists, depending on the project type.…N/A
    Pricing
    Splunk IT Service Intelligence (ITSI)TeamDynamix IT Service Management (ITSM)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Splunk IT Service Intelligence (ITSI)TeamDynamix IT Service Management (ITSM)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Splunk IT Service Intelligence (ITSI)TeamDynamix IT Service Management (ITSM)
    Incident and problem management
    Comparison of Incident and problem management features of Splunk IT Service Intelligence (ITSI) and TeamDynamix IT Service Management (ITSM)
    Feature
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    TeamDynamix IT Service Management (ITSM)
    9.4
    4 Ratings
    Organize and prioritize service tickets00 Ratings9.54 Ratings
    Expert directory00 Ratings9.54 Ratings
    Service restoration00 Ratings9.54 Ratings
    Self-service tools00 Ratings9.54 Ratings
    Subscription-based notifications00 Ratings8.94 Ratings
    ITSM collaboration and documentation00 Ratings9.54 Ratings
    ITSM reports and dashboards00 Ratings9.54 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of Splunk IT Service Intelligence (ITSI) and TeamDynamix IT Service Management (ITSM)
    Feature
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    TeamDynamix IT Service Management (ITSM)
    8.6
    4 Ratings
    Configuration mangement00 Ratings8.64 Ratings
    Asset management dashboard00 Ratings8.94 Ratings
    Policy and contract enforcement00 Ratings8.33 Ratings
    Change management
    Comparison of Change management features of Splunk IT Service Intelligence (ITSI) and TeamDynamix IT Service Management (ITSM)
    Feature
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    TeamDynamix IT Service Management (ITSM)
    8.5
    4 Ratings
    Change requests repository00 Ratings8.54 Ratings
    Change calendar00 Ratings7.44 Ratings
    Service-level management00 Ratings9.54 Ratings
    User Ratings
    Splunk IT Service Intelligence (ITSI)TeamDynamix IT Service Management (ITSM)
    Likelihood to Recommend
    10.0
    (27 ratings)
    9.5
    (4 ratings)
    Likelihood to Renew
    8.2
    (2 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (2 ratings)
    -
    (0 ratings)